Windows 10: Cannot remove printer

Windows 11The HP Laserjet Pro cannot connect to the scanner. There are some printers that were badly installed. The goal is to remove several printers.Here is an example of the instructions I find:But when the dialog is displayed, there is no Remove option. None.What are the steps needed to remove a printer?

:)

 

Hp 3520 printer can't remove

Hello,

Thank you for posting in Microsoft Community and we appreciate your interest in Windows 10.

I understand the inconvenience caused to you. I will be glad to assist you with your issue.

I suggest you to follow the below steps and check if you can uninstall the printer software from your system:

Step 1: Remove the printer from the devices list.

Remove printers and uninstall any Windows print drivers using Windows
Devices and Printers.

• 
  If your printer connects to the computer with a USB cable, disconnect the cable from the printer.
  
• 
  Turn the printer off and on again, and make sure that it is in a ready state.
  
• 
  Search Windows for devices, and then click Devices and Printers in the list of results.
  
• 
  Right-click the printer icon (
  
  ) for your printer, and then click
  Remove Device. Follow the on-screen instructions to complete the process.
  
• 
  If multiple icons exist for the printer, remove them all.
  

Step 2: Locating the List of Installed Printer Drivers and removing them.

Follow the steps below:

1. Select Device and Printers
from Control Panel.

2. Click one time on the printer which you want to uninstall, then click the
Print Server Properties button in the horizontal blue bar at the top of the window.

3. Click the
Drivers tab at the top of this window.

4. click the old printer driver you want to remove, then click the
Remove button at the bottom of the window.

5. Click the option to the left of
Remove driver and driver package, then click the OK button.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Unable to remove a printer gone in "Unspecified" group

An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

• Press Windows key + R.
• Type devmgmt.msc and press enter.
• Locate the printer driver and uninstall it.
• Restart the computer.

Keep us posted.

 

Old printer installation gives Status:Error

Denis - I'm afraid I don't understand what you mean by: " I suggest you click on your Start menu's HP group..."

However, I carried out your steps 2 and 3 and removed the printer then restarted the PC and the printer returned so nothing achieved. Could you please elaborate on step 1, thanks.