Windows 10: Cannot download apps on childs account

Discus and support Cannot download apps on childs account in Windows 10 Gaming to solve the problem; My kid got a new laptop, to be on the safe side we set him up with a child email account so we can monitor usage. However when we tried to download... Discussion in 'Windows 10 Gaming' started by MarkoPT, Dec 30, 2022.

  1. MARKOPT
    MarkoPT Win User

    Cannot download apps on childs account


    My kid got a new laptop, to be on the safe side we set him up with a child email account so we can monitor usage. However when we tried to download Netlfix for him the app store just says that he owns the app but there is no option to download it.

    :)
     
    MarkoPT, Dec 30, 2022
    #1
  2. EILEEN GAL
    Eileen Gal Win User

    Child account app

    Hi Ronald,

    Managing the Settings of a child account can be applied to all devices that the child logs into with their Microsoft Account. When it comes to downloading apps, you can change the permissions by following the steps listed below:

    • Sign in your Microsoft Account here.
    • Click on the Family tab.
    • Click your child's' account then select Activity on the right.


      Cannot download apps on childs account a1de21f2-c765-4f4c-832d-75b014a38c75.png
    • Go to Apps, games & media section.

      Cannot download apps on childs account 714a9875-7a05-4ef6-b8b6-c9e1839c13c9.png
    • Click on the drop-down button to change the age restrictions.
    Let us know if you have other concerns that we can assist you with.
     
    Eileen Gal, Dec 30, 2022
    #2
  3. JAN123
    Jan123 Win User
    Child Account Get Greyed Out

    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Dec 30, 2022
    #3
  4. PETER314159
    Peter314159 Win User

    Cannot download apps on childs account

    Windows 10 tablet - child account cannot download apps or games

    Thank you for the suggestion. I have tried removing the Child account and re-adding it, but I get the same results.

    Removing the Child account permanently does not meet my needs -- I need the Child account to be able to install apps.

    Is there any troubleshooting steps or logs I could examine to determine why the Get button on this page is disabled?
     
    Peter314159, Dec 30, 2022
    #4
Thema:

Cannot download apps on childs account

Loading...

  1. Cannot download apps on childs account - Similar Threads - Cannot download apps

  2. cannot add child to account

    in Windows 10 Gaming
    cannot add child to account: my child's account shows that he is connected to a family under my name. but does not show under my account. microsoft support cannot help me by even removing him from the family that he is in because i cannot give them the email address that it's showing he's connected to. i...

  3. cannot add child to account

    in User Accounts and Family Safety
    cannot add child to account: my child's account shows that he is connected to a family under my name. but does not show under my account. microsoft support cannot help me by even removing him from the family that he is in because i cannot give them the email address that it's showing he's connected to. i...

  4. cannot add child to account

    in Windows 10 Software and Apps
    cannot add child to account: my child's account shows that he is connected to a family under my name. but does not show under my account. microsoft support cannot help me by even removing him from the family that he is in because i cannot give them the email address that it's showing he's connected to. i...

  5. Cannot download apps on childs account

    in Windows 10 Software and Apps
    Cannot download apps on childs account: My kid got a new laptop, to be on the safe side we set him up with a child email account so we can monitor usage. However when we tried to download Netlfix for him the app store just says that he owns the app but there is no option to download it....

  6. Cannot access a program on child account

    in Windows 10 Gaming
    Cannot access a program on child account: Hello,I have installed a program on my child's account, but I can only access it from the main account on the computer. How do make it so my child can access the intalled program?...

  7. Cannot disable certain games/apps from child account

    in User Accounts and Family Safety
    Cannot disable certain games/apps from child account: [ATTACH] [ATTACH] Hi everyone, I have 2 school aged 7 and 11 kids that I just bought laptops for so they can do their online homework. - On my 7 year old's account MIKIE-LAPTOP - see screenshot, it shows only 1 device and it shows all the apps that are installed on...

  8. apps access to child account

    in Windows 10 Network and Sharing
    apps access to child account: hi, i am having MS application installed on my PC eg. outlook, 365, teams. Now i have created a child account for my son. How can i give him access of teams, 365 without reinstalling for his specific user Thanks...

  9. Cannot set limits on child account

    in User Accounts and Family Safety
    Cannot set limits on child account: My son got a new laptop and set up his Microsoft account. I already had a Microsoft account. We both show as "organizers" in the family. I am unable to set time limits for him. The instructions say to "click on the family member to set limits" but when I click on his name...

  10. download for child in my account and not hers

    in User Accounts and Family Safety
    download for child in my account and not hers: i downloaded minecraft for my child and it is in my account. is there a way to get it into her account to download to her computer? or does she need to log in to my account and if so will she need to be in my account to play?...