Windows 10: Cannot create passkey

Discus and support Cannot create passkey in Windows 10 Software and Apps to solve the problem; Dear All,In my Microsoft Account I go to Manage Account----->Security----->Manage How I Sign In.I want to add a new way to sign in or verify.I choose... Discussion in 'Windows 10 Software and Apps' started by Dimitrios Karantinopoulos, Oct 28, 2024.

  1. Cannot create passkey


    Dear All,In my Microsoft Account I go to Manage Account----->Security----->Manage How I Sign In.I want to add a new way to sign in or verify.I choose "face fingerprint pin or security key"Then prompt me to choose where to save passkey.My device in an Android Google Pixel 7 Pro.It trying to establish a connection with the phone but I always receive the following error:Can you please help me to bypass this problem?Thank you very much!

    :)
     
    Dimitrios Karantinopoulos, Oct 28, 2024
    #1
  2. EmilyS726 Win User

    Disable "iPhone, iPad, or Android device" option for Passkey Sign-in

    Ok, so it is not that you already have that set up and have scanned the QR code using your mobile device, but you've been using security key instead, and now this pop up creates an extra step for you, because you have to click the security key option manually, is that right?

    In that case, then no, the website will not be listed in the passkey section. And also there's no way to default the security key over the passkey. I am afraid this is something that will have to go to Feedback hub (Windows +F).
     
    EmilyS726, Oct 28, 2024
    #2
  3. Brink Win User
    Google bringing passkey support to Android and Chrome

    Source: https://android-developers.googleblo...nd-chrome.html
     
    Brink, Oct 28, 2024
    #3
  4. John J.D. Win User

    Cannot create passkey

    How to restore missing passkey in Windows 11

    Hi Andreas, I am , a fellow Microsoft user like you.

    I understand your frustration, and I'm here to help. You mentioned you're using Windows 11 24H2, are you using the Insider build or the new Copilot+ PC device?

    This information will help me suggest possible steps without needing to perform a clean installation of Windows 11.

    In the meantime about restoring Passkeys. Unfortunately, there isn’t a way to restore missing passkeys from Settings, and there's no current option to back them up or restore them. You can visit sites like Google or Adobe again, and they should prompt you to create a new passkey if it’s missing from your Windows Settings app.

    Since you can't access the Passkeys section in the Settings app and running SFC and DISM didn’t help, you might consider performing an InPlace Upgrade or Repair Upgrade depending on your current build. Please let me know the answer to my question above so I can guide you further.

    Kind regards,
     
    John J.D., Oct 28, 2024
    #4
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