Windows 10: BSOD when trying to create a virtual drive

Discus and support BSOD when trying to create a virtual drive in Windows 10 Software and Apps to solve the problem; Hi everybody! I've recently updated my Win10 to Win11 Home Edition and found out that every time I tried to mount an ISO image, my system crashed. I... Discussion in 'Windows 10 Software and Apps' started by sumanatoly, Feb 25, 2025 at 3:32 AM.

  1. BSOD when trying to create a virtual drive


    Hi everybody! I've recently updated my Win10 to Win11 Home Edition and found out that every time I tried to mount an ISO image, my system crashed. I deinstalled Daemon Tools and tried to install a new version, but I can't even do that because the system crashes during the installation process. I've tried to install Alcohol 120 and some other programmes like that, and every one of them causes the same crash. What I get is the BSOD with the stop code: SYSTEM THREAD EXCEPTION NOT HANDLED and a comment that says: "what failed: ps6ajewe.sys". I've tried to scan the system via sfc/ scannow, and it d

    :)
     
  2. Noor_Azam Win User

    Unable to create virtual hard drive

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you are trying to create a virtual machine, you can try creating a virtual hard disk manually by using PowerShell command and check if that helps.



    Please follow the steps mentioned below to create virtual hard disk.



    • Type PowerShell in the Windows start menu.
    • Right click on PowerShell and select run as administrator.
    • Please enter this command New-VHD "C:\Hyper-V\Virtual Machines\Drive1.vhdx" –size 60GB –dynamic
      and hit enter key. (Note: you can change the size of the virtual hard drive according to your requirement)
    • Open Disk Management.
    • Click on Action and select
      Attach VHD.​
    • Click on Browser and navigate to the location
      C:\Hyper-V\Virtual Machines and select drive1 and click on
      Open.​
    • Click on OK.​
    • Now, right click on Disk 1 and select
      Initialize Disk.​
    • Select the Type of partition you want to use and click on
      OK.​
    • Now, right click on unallocated space and click on
      New Simple Volume.​
    • Follow the on-screen instructions to assign a
      drive letter.


    If the issue persists, I suggest you to post your query in TechNet
    forums
    , where we have support professionals who are well equipped with the knowledge to create virtual machines.



    Hope it helps.

    Noor Azam S

    Microsoft Community - Moderator
     
  3. Nikhar_K Win User
    BSOD when launching Virtual Machine

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your effort on this. I understand how difficult it could be when the computer doesn’t work as it is supposed to, we will look into this for you. Please reply with the following details to assist you with the appropriate troubleshooting
    steps:



    • Which application are you using to create Virtual Machine?
    • Does the issue occur only when launching a Virtual Machine?
    • Have you reinstalled Windows on the computer?
    • What is the make and model of the computer?


    I have analyzed the dump files shared by you. Since the issue occurs when you launch Virtual Machine, I suggest you to try disabling the VMWare USB Arbitration Service and check if that helps. Please follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type services.msc and click on
      OK
      .
    3. Look for the VMWare USB Arbitration Service and double click on it to open
      Properties.
    4. Select Disabled from the drop down for
      Startup and Stop the service.
    5. Click on Apply and OK.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  4. BSOD when trying to create a virtual drive

    Help! Failure trying to create a recovery drive in Windows 10

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you while creating the recovery drive on Widows 10 with error: "We can't create the recovery drive. A problem occurred while creating the recovery drive.", we will help you with this issue.

    This issue might have occurred because of the recovery partition is not created during Windows setup, and will be unavailable for Windows to access and use for the purposes of copying recovery files to a CD or USB, resulting in the error above.

    To fix the problem explained above, it is necessary to copy the appropriate files from the Windows 10 DVD to your PC, so that Windows can access and use them to create the recovery drive. Then, the recovery agent is configured with the new path to the setup
    files and the creation can proceed.

    Refer: How
    to download official Windows 10 ISO files


    Follow the below steps:

    • Copy the contents of the Windows DVD to a folder on your C:\ drive.
    • Launch an elevated command prompt window by typing in “cmd” in the search menu, and then pressing + + .
    • Type in the following to re-configure Windows to point to the correct setup files location:
    • reagentc /disable
    • reagentc /setosimage /path C:\Win10\
    • reagentc /enable
    4. Verify the commands worked by typing in the following:

    • reagentc /info

    Later, I suggest you to try creating the recovery drive as suggested in the Microsoft article and check if it helps.

    Creating a recovery drive

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Feb 25, 2025 at 3:51 AM
    #4
Thema:

BSOD when trying to create a virtual drive

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