Windows 10: BSOD on Lenovo laptop

Hello,In the past month I've had 4 crashes and I want to figure out why it crashes and how i could fix it before the warranty expires. Minidump Here are the 4 minidumps windows provided me.As of the previous crash 22 october I've reinstalled the latest windows update, tried updating all my drivers, completely reinstalled the AMD graphics drivers via their own Adrenalin program, used all three of the DISM commands, ran sfc /scannow multiple times, did a diskcheck which returned nothing negative and did every single diagnostic test lenovo provided, all negative. Clearly nothing of this solved

:)

 

Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop

Symptoms:

• Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
• There seems to be no pattern to it but sometimes it happens when the machine is idle.
• The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

Steps Taken With No Success:

• Ran full memtest with no issues.
• Clean Windows reinstall.
• Changed from HDD to Crucial SSD.
• Updated BIOS and drivers to what I think are the latest (manufacturer website).

Important System Characteristics:

• Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
• Virtualization technology is turned on in BIOS in order to run virtual machines
• The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.

Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.

 

Lenovo Laptop BSOD

Hello,

My Lenovo Laptop (Lenovo Ideapad 3) is getting random BSOD errors.

After not turning it on for some time (like a week or so) it goes back to normal (no BSOD) but after using it for like 3-4 hours it starts to get BSODs again.

The OS is Windows 11 23h2.

Thanks,

Alex

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

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