Windows 10: BSOD on hp omen 15 ek0xxx running windows 10.

Discus and support BSOD on hp omen 15 ek0xxx running windows 10. in Windows 10 Software and Apps to solve the problem; So it's crashed a hundred times already to the point where windows won't let me sign in. It says to use a different sign in option or keep the computer... Discussion in 'Windows 10 Software and Apps' started by awaisafzal, Mar 11, 2023.

  1. AWAISAFZAL
    awaisafzal Win User

    BSOD on hp omen 15 ek0xxx running windows 10.


    So it's crashed a hundred times already to the point where windows won't let me sign in. It says to use a different sign in option or keep the computer turned on for 2 hrs which isn't happening because it keeps crashing. Here's some dump files I was able to save before it stopped me from logging in: https://www.mediafire.com/file/ybvnf2gqjb3erhl/Minidump.rar/file

    :)
     
    awaisafzal, Mar 11, 2023
    #1
  2. BRINK
    Brink Win User

    HP announces new OMEN 15 Laptop with Windows 10

    Source: HP announces the most powerful OMEN 15 Laptop yet - Windows Experience Blog
     
    Brink, Mar 11, 2023
    #2
  3. BRINK
    Brink Win User
    HP announces new OMEN 15 Laptop with Windows 10


    Source: HP announces the most powerful OMEN 15 Laptop yet - Windows Experience Blog
     
    Brink, Mar 11, 2023
    #3
  4. CASCER1
    cascer1 Win User

    BSOD on hp omen 15 ek0xxx running windows 10.

    HP Omen BSOD when disconnected from power

    I recently bought a new laptop (HP Omen 15-ax280nd), which is awesome for everything except for one crippling issue: Whenever I disconnect the power brick (making it run on battery power) I get a BSOD within 5 minutes (the exact delay differs every time).

    The BSOD error code is

    I already tried the following:

    • Run Windows Update (everything is up-to date)
    • Enrol the device in the Windows Insider programme (preview and slow rings)
    • Use HP support assistant to update drivers
    • Reset drivers to original
    • Uninstall drivers
    • Disable Windows from powering down devices when on battery power
    • BIOS is up-to date

    The issue happened on two separate laptops (both an identical model), both directly after installing Windows, and after installing all my usual programs.

    It happens both on Windows 10 Home x64 and Windows 10 Pro x64. Both versions in nl_NL and en_US.

    I also already contacted HP about the issue, they helped me run a hardware diagnostic and remoted in to check some software settings, they also suggest that I return the laptop.

    This issue does not occur in safe mode or on a Linux live CD.

    The store has offered for me to get a refund or exchange it for another laptop, but I really like this one so would prefer to resolve this issue instead.

    dump files

    • First file, I get this whenever I unplug my laptop from the power adapter.
    • Second file, My laptop apparently crashed in my bag on my way home.
    • Thid file, I get this whenever I try to update the graphics driver, regardless of whether or not my laptop is plugged in.
     
    cascer1, Mar 11, 2023
    #4
Thema:

BSOD on hp omen 15 ek0xxx running windows 10.

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