Windows 10: BSOD/Freezing while playing games

My PC keeps freezing while playing games. I thought this was win10 issues since i found a lot of people had the same error on Event Viewer so i decided to install Win11 around 1 week ago.The problem is still going and i don't know what caused it, Event Viewer showing absolutely nothing about the problem aside from Error caused by force shutdown. This screen i showed is when my PC is freezing and i press the restart on my PC, i can go back to my windows once i force shutdown it and turn the PC back.GPU drivers is the latest already, same with Windows Update. Already did sfc /scannow and no prob

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Freezing first, BSOD later (playing games)

Hi everyone.



i got a problem on my laptop



From 1 month ago until now, i am facing a freeze first, BSOD later while playing games, if i alt+tab to windows, or anything, my laptop will freeze instantly (and immediatelly bsod).

I tried factory reset, got no sucess.



the bsod error (driver power state failure, watchdog)



if someone can help me, i will be so glad.



Thanks in advance.