Windows 10: BSOD at random times

Discus and support BSOD at random times in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, i have a problem my PC give me BSOD at random times but especially when i play games or when system is under heavy load i tried to re-install... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kwadrx, May 17, 2024.

  1. Kwadrx Win User

    BSOD at random times


    Hi, i have a problem my PC give me BSOD at random times but especially when i play games or when system is under heavy load i tried to re-install system i tried other versions of WIndows such as Win 11 but always after 2 or 3 days of usage bsod returns. Here are my specifications:AMD Ryzen 5 3600Lexar 16GB 3200Mhz ramASRock A520M-HVS motherboardlexar 256 GB ssd m.2 diskcorsair CV bronze 550W 80 Plus Bronze Here are .dmp files :https://www.mediafire.com/file/1ip7uvwlff9cjzj/051724-5421-01.dmp/filehttps://www.mediafire.com/file/9xiqkzvl50hykvs/051724-4640-01.dmp/filealso sorry for my bad englis

    :)
     
    Kwadrx, May 17, 2024
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Random but frequent BSOD after idling for some time.

    Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

    • KERNEL_DATA_INPAGE_ERROR
    • CRITICAL_PROCESS_DIED
    • SYSTEM_SERVICE_ERROR
    These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

    Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

    Below are the steps we tried:

    • chkdsk /f /r /x
    • dism /online /cleanup-image /restorehealth: no error found
    • sfc /scannow: no error found
    (The above three commands in order)

    • Hibernate and Fast Startup is disabled
    • Power Management for screen, hard disk, computer set to never sleep in any scenario
    • C-state control disabled in BIOS
    • Scanned disk for any errors using the software, CrystalDiskInfo.
    • Windows Memory Diagnostic (shows no error found)
    • Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
    • Cleaned and reseated RAM
    • Swapped with SSD with same Windows image.
    • Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
    But the problem seems to be re-occurring every now and then even after all these steps.

    Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
    Support-Appendix
     
    Liew Jin Ann, May 17, 2024
    #3
  4. Ztruker Win User

    BSOD at random times

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, May 17, 2024
    #4
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BSOD at random times

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