Windows 10: BSOD and log

Discus and support BSOD and log in Windows 10 Software and Apps to solve the problem; I got a BSOD, and here is the log from the event viewer. Do you know what caused the problem?The computer has rebooted from a bugcheck. The bugcheck... Discussion in 'Windows 10 Software and Apps' started by Justin Kim5, Aug 8, 2024.

  1. BSOD and log


    I got a BSOD, and here is the log from the event viewer. Do you know what caused the problem?The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 0x0000000000000003, 0xfffffc8a0e7cf3c0, 0xfffffc8a0e7cf318, 0x0000000000000000. A dump was saved in: C:\Windows\Minidump\080824-9593-01.dmp. Report Id: a4861aca-1b60-41f3-9c61-89f3a3a521b0.Thank you.

    :)
     
    Justin Kim5, Aug 8, 2024
    #1
  2. axe0 Win User

    BSOD totally random, Critical Process Died and Unexcepted Store Except

    If you want to post about a BSOD, use the DM log collector to provide more information.
    With the 0x7A a few parameters are important to know to suggest troubleshooting steps.
     
    axe0, Aug 8, 2024
    #2
  3. LeoBloom Win User
    BSOD at least twice a month - uncertain cause

    I have run driver verifier with the below settings for >48 hours. There have been no BSOD. Please advise on next steps
    • I/O verification
    • Force pending I/O requests
    • IRP logging
     
    LeoBloom, Aug 8, 2024
    #3
  4. iannecj Win User

    BSOD and log

    Multiple Daily freeze and now BSOD- Link to V2 log and dump files

    Status update- I was working through suggestions from @ubuysa -to remove NVidia drivers in prep for driver updates as suggested I used DDU which suggests safe boot and several restarts in between cleaning steps. I remoted both display and audio drivers as both are options in DDU with network unplugged -Running out of time I got to a clean step and rebooted into safe mode and only a single screen active and low res. Safe mode. Has to stay that way since off to work. -After 24 hrs no crashes, no event log entries suggesting any restarts. Recently I cannot make 24hrs with out BSOD or cache exception restart. -planning to proceed with the NVidia install I rebooted into normal boot and before I could start driver update process for NVidia (while I was still on Microsoft display adapter)....I got restart and event log said cahce error again. -In notices fans surging on PC so I opened OCCT and grabbed screenshots. I attached that and event log entry for WHEA 18 that I got causing the restart. -At this point I turned on network so as to write this post and windows added NVidia driver so I will go back through DDU steps and hen once clean install downloads drivers from NVidia site. -After that I will start into steps proposed by @zbook Does the stability in safe mode suggest hardware is OK or can it still be hardware? Does the core voltages in attached WordPad file suggest a problem given core voltages during this "surging period" seem to get pretty low? I add pictures of OCCT at this link along with new V2 log collection under folder with today's date here: Update your browser to use Google Drive, Docs, Sheets, Sites, Slides, and Forms - Google Drive Help
     
    iannecj, Aug 8, 2024
    #4
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BSOD and log

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