Windows 10: Broadcom 2046 Bluetooth 2.1 USB UHE Dongle Driver Error with Windows 10

Hi everyone! I have a very annoying problem. Yesterday my laptop was working perfectly, but tonight when I tried to sign on to windows I discovered that my external keyboard was no longer being recognized. I looked at the Bluetooth settings and saw that there was a driver error. Upon further investigation with Device Manager I learned that something called a Broadcom 2046 Bluetooth 2.1 USB UHE Dongle is having error code 10. I have tried uninstalling and reinstalling the driver completely in Device Manager, updating the driver which failed because the current, broken version is the newest one, running the Bluetooth troubleshooter that reset the device, restarting, completely shutting the laptop down and turning it back on again, and using the keyboard on another Windows 10 PC it works correctly. All of this was done several times to no avail.

My laptop is an MSI GL727QF-1057 gaming laptop bought from Newegg in mid 2017. There have been no hardware upgrades or replacements except for a USB speaker and various external keyboards. Nothing on the software side has changed at all since yesterday, and there have been no Bluetooth issues until tonight.

The specs for the computer are still available on Newegg at this link - https://www.newegg.com/p/N82E16834154594?Item=N82E16834154594


Let me know if I can provide any other useful information! Thank you!

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Vista Bluetooth USB dongle recommendations?

Having dual operating system. Using Internet connection with help of GPRSconnection(NOKia mobile having bluetooth feature). Bluetooth dongle attached to PC.Internet connection works great with XP operating system but not with Vista. When installed bluetooth
dongle drivers on the Vista operating system, it says (not exactly but like ..not licensened or something...). The bluetooth icon on the taskbar show red on blue instead perfect blue. When searching for the device , it says no device connected or device is
not connected... ( Installed bluetooth dongle/adapter drivers in Administrator account also but no success). Tried some troubleshooting steps mentioned in google (The Widcomm icon(bluetooth icon) in the notification area is red on blue but not

perfectly blue.

IN Xp,it listed as :

Widcomm Bluetooth Software 5.0.1.801

Hardware : Broadcom 2045 Bluetooth 2.0 USB-UHE Device

IN Vista,its not

just grayout......

followed below precedure from google but not luck

Android Universal Remote:

if any solution will appreciated ...thanks in advance...

 

PCSuite makes computer CPU max at 100%

update on my setup. XP pro with service pac 3. The Bluetooth is a third party Broadcom 2046 Bluthooth 2.1 USB UHE Dongle. PCSuite 7.1.26