Windows 10: Bluetooth headset no sound or mic not working but it is connecting

Bluetooth headset not working no sound or mic not working *Moved from Gaming and Xbox/Accessibility/Other*

:)

 

Bluetooth headset mic does not work with newly built PC

Recently built a PC with ASRock B550 ITX/ac motherboard. I am using a wireless bluetooth headphones (similar to airpods).

The sound is great, however, I am unable to record anything through the built-in mic.

System: Windows 10

Problem: Connect a bluetooth headset to the PC; The sound works; the mic doesn't work seemingly

Things I have tried:

1. Uninstalling and reinstalling Realtek sound drivers
   
2. uninstalling and reinstalling bluetooth drivers
   
3. Using the same headphones on a laptop - both sound and mic work as expected
   
4. Using another pair of bluetooth headphones on my desktop PC - same issue persists
   

Above are the main solutions I was able to find online, however, if anyone here has other suggestions, that would be great!

Thanks!

 

Headset's Mic not working when connected to AUX?

Yes I have but it's still too low.

- - - Updated - - -

UPDATE:

So I think I found the culprit. The cable itself I connect the headset with has a low-quality built-in mic as well.
Connecting the headset with that cable into the microphone aux enables that mic instead of the mic built in the headset.

I was thinking of buying an aux cable without a built-in mic but I'd then need something like the following which I can't find anywhere.




Does such a cable actually exist?

 

Is it possible to use a bluetooth headset mic while having High quality sound

I have a Plantronics BackBeat Sense SE bluetooth headset. When Connecting it to Windows 10, it installs two profiles in Playback devices list:

1. PLT_BBTSENSE Hands-Free.
   
2. PLT_BBTSENSE Stereo.
   

The Second one (Stereo) is set to be the "Default Device" and the "Default Communication Device" on the system.

At this point the sound works great and normally. The problem happens when I want to use the mic. When I start any program that uses the mic (recorder, chat, VoIP Calls, gaming, etc.) The sound suddenly stops working And I can only use the mic until I stop the recorder or the call.

The thing that kind of fixes the problem is setting the (Hands-Free) as the default device. I can hear the sound when I do that and it works with the mic but it becomes Very bad quality.

What I became to understand is that bluetooth had different profiles for sound and mic: A2DP and HSP. The first handle the voice(High Quality) but the latter handles the mic and reduces the sound quality.

Is this really the case? Is there anyway to make them work simultaneously? Is there any solution to this problem at all?