Windows 10: Bluetooth Headset Buttons not working/being detected

_Rho_ · Jun 27, 2024 at 12:12 PM

I have a pair of Doqaus Care 2's connected to my computer and they work fine, but these headsets are able play/pause media by pressing in the button on the right side, and adjust the master volume of the computer with a dial on the left. However, as of moving to a new Windows 11 PC I don't seem to have this functionality anymore.I've tried re-mapping the keys and seeing if it could be detected using Windows PowerToys but it didn't detect anything when I pressed the buttons. I've taken a look in hardware and sound settings and can confirm remote control access is all fully enabled. I've tried r

:)

freebird_9924 · Jun 27, 2024 at 12:13 PM

bluetooth headset?

Hello,

Can you sugegst me which bluetooth headset i shd buy for any mobile? (at present i'm using nokia 5800)

jabra,plantronics,nokia,samsung,bluedio,other??

Code: http://shop.ebay.in/Bluetooth-Headsets-/119502/i.html[/quote] Plz check above eBay India listing and tell some good options within 1000/- INR.

thx..

R Sanjith · Jun 27, 2024 at 12:13 PM

Bluetooth headset not getting detected

Hi,

I have a OnePlus Bullets Wireless Z Bluetooth headset. It was paired to my windows 10 laptop and was working fine. After using the headset for some time, I had to recharge it as the battery was only 4%. Without disconnecting the connection, I put the headset for charging . After it got fully charged, I connected it to my laptop but noticed that it was still showing my headset charge as 4%. Thinking that it needs to be refreshed, I removed the device with the intention of reconnecting it back. But after removing the device, I tried to add the bluetooth headset device again, but no matter how much I try, the headphones do not get detected.

I tried going to devmgmt.msc and view the hidden bluetooth devices, but can't find any.

Went into the registry and did a search for "OnePlus Bullets". It was listed.

What should I do now. Do I need to delete the key from the registry and add it again.

Please suggest what to do. It was working fine before which is why there is an entry in the registry.

What do i do. Please help.

AdarshDogra · Jun 27, 2024 at 12:13 PM

Bluetooth headset is not working consistently

Hi Adarsh,

We have read your original post and found that the issue might be more related with the device, rather than your WiFi connection. To clarify this, and to better understand what's going on, kindly answer the following:

Since you mentioned "the wi-fi problem didn't exist" in your original post, does it mean that you are unable to connect to your WiFi? If you are able to connect to the WiFi with no problems, it means that there isn't a WiFi problem with your PC.

AD: The wifi problem was not experienced (additional information: the range of wifi access was also more i.e. the connection used to be intact/stable even when the distance from hotspot used to go high, i.e. when the laptop used to be kept farthest end;
that range of wifi connectivity went down immediately after upgrade) till i didn't upgrade the OS to Windows 10.

Have you tried connecting other Bluetooth devices to your PC?

AD: Yes, the mobile phones (windows 8 and android) have been getting connected (when attempted for) but as you may agree duration (and frequency) for which mobile phones and bluetooth headsets are connected vary (because i need to connect mobile phones very
infrequently whereas bluetooth headset i've to use much frequently and for longer duration everyday).

Have you tried connecting or pairing your Bluetooth headset to a different device? Perhaps another computer or a mobile device?

AD: It shows paired every time the suggested steps (and in past when i checked as the bluetooth connectivity was troublesome) are followed and when i press the button on headset the paired status (as expected) change to connected. From here onwards my problem
starts (which i posted at the time of opening the original ticket). I would be glad to provide additional information, if it helps you somehow.

Kindly go to Start > Settings > Devices
> Bluetooth & other devices. Does your Bluetooth headset show up under the list of devices? If so, is it showing as
Paired or Connected?

AD: No, i didn't as i don't use it for extended period and that frequently.

In the meantime, we suggest following quick troubleshooting steps found in this
support article on how to fix Bluetooth problems in Windows 10 and refer to the following sections:

How can I try to automatically fix common Bluetooth problems?

I updated my PC to a newer version of Windows 10, and now my Bluetooth device doesn’t work anymore. How can I fix this?

My Bluetooth device shows as Paired, but it isn’t working. How do I fix this?

Music doesn’t play over my Bluetooth speaker. How can I fix this?

Also, to further isolate the issue, we suggest that you create a test user account and try to use your Bluetooth headset. You may refer to this
support article for steps on how to create a local user or administrator account
in Windows 10.

Once we can confirm that this is a Bluetooth issue, it will be easier for us to provide you with the best resolution, as well as what caused it.

Your reply is most important for us to assist you accordingly.
Click to expand...

Patricia,

Thanks! for your prompt response and for sharing additional articles/information, around reported issues.

Have updated comments inline against your queries above to maintain the continuity.

Best,

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