Windows 10: Bluetooth Headphones Issue: Discord Blocks Other Audio

I have noticed that when using my JBL Tune 720BT Bluetooth headphones with my Windows 10 computer, I can only hear the sound from one program while using Discord. This means that when I'm chatting on Discord, I cannot hear the sound from YouTube or League of Legends. However, if I don't use Discord, I can hear the sound from both YouTube and League of Legends simultaneously. Could someone please help me with this issue?

:)

 

Bluetooth discord issues

Hi

Welcome to Microsoft community.

Experiencing sudden and extreme volume changes in Bluetooth headphones when using Discord can be quite alarming and uncomfortable. This issue might be caused by conflicting audio settings or drivers. Here are some troubleshooting steps to try and fix the problem:

1. Update Bluetooth Drivers: Ensure that your Bluetooth drivers are up-to-date. You can do this by visiting your computer or Bluetooth adapter manufacturer's website and downloading the latest drivers for your device.
   
2. Update Discord: Make sure you have the latest version of Discord installed. Outdated versions might have bugs or compatibility issues.
   
3. Check Discord Audio Settings: Open Discord and go to User Settings (gear icon next to your username) > Voice & Video. Under "Input Device" and "Output Device," select your Bluetooth headphones from the drop-down menu.
   
4. Disable Automatic Input Sensitivity: In the same Voice & Video settings in Discord, make sure "Automatically determine input sensitivity" is turned off. Adjust the input sensitivity manually if necessary.
   
5. Disable Exclusive Mode in Windows:
   
   • Right-click on the volume icon in the Windows taskbar and select "Open Sound settings."
     
   • Under "Related Settings," click on "Sound Control Panel."
     
   • In the Sound control panel, go to the "Playback" tab.
     
   • Right-click on your Bluetooth headphones and choose "Properties."
     
   • Go to the "Advanced" tab and uncheck both options under "Exclusive Mode."
     
6. Restart Discord and Bluetooth: Close Discord completely and disconnect your Bluetooth headphones. Then, reconnect your headphones and restart Discord.
   
7. Check Other Applications: Ensure that this issue is specific to Discord and not happening with other applications. If it's happening with other apps as well, there might be a system-wide audio setting causing the problem.
   
8. Test with Wired Headphones: To rule out any issues with your Bluetooth headphones, try using a pair of wired headphones and see if the volume issue persists.
   
9. Check Windows Sound Settings: Right-click on the volume icon in the Windows taskbar and select "Open Sound settings." Verify that the volume levels are set appropriately for your Bluetooth headphones.
   
10. Contact Discord Support: If the issue persists after trying the above steps, you can reach out to Discord support for further assistance. They might have specific recommendations or solutions for your situation.
    

Remember to adjust the volume on your Bluetooth headphones to a low level before opening Discord, so the sudden loudness doesn't cause discomfort.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth headphones and games

Hi

Ok so I got some bluetooth headphones ans they work great but one thing I have noticed is sometimes when I use discord or even sometimes in games sounds tend to get muted (More so with discord) like I will be playing just fine a friend will come on and want to get on discord and bam minute I enter voice chatroom the game sounds are muted.

I thought at first it was a discord issue but when I was talking to another friend recently he said it might be a windows setting.

I googled it and someone said it might be a communications tab issue with the system muting or lowering the volume when other things become in use so I turned that to DO NOTHING but I notice the game still mutes at times.

Is there anything people can think of that would cause the audio to much while leaving other stuff alone like discord for instance if I use that the ame mutes but the discord audio seems fine.

Thoughts?