Windows 10: Bluetooth headphones connecting, but not allowing as an audio device

I've tried connecting my headphones via bluetooth several times now. They connect, they show up as headphones, the computer recognizes them as an audio device. However, it will not allow me to play sound out of them. I went to the device under all audio devices, clicked allow, and nothing.

:)

 

No audio through connected Bluetooth device

I am having problems playing audio from my Windows PC through my Bose Bose AE2 Bluetooth headphones.

1) I have previously connected to these headphones without any issues. The audio was fine

2) at some point, the audio started experiencing distortions and disconnects

3) I can now no longer play any audio through the headphones from the PC

In the Bluetooth and other device settings menu, my headphones are connected. I have also tried un-pairing and re-pairing the device several times. The device manager recognizes the headphones in the bluetooth dropdown menut. In the Sound settings on Windows, my headphones are listed as a playback device, but are listed as disconnected and cannot be connected from that menu. Note: this is different from the bluetooth and other devices menu, which says that I AM connected.

My windows drivers are up to date, I have updated my headphones to the latest drivers as well. My headphones connect without issue to other devices (laptop and cell phone both). I feel as though I have taken all the basic troubleshooting steps and am not getting anywhere.

 

Bluetooth headphones pairs and connects but not connected on "audio devices"

Hi,

Bluetooth allows you to connect all sorts of wireless devices to your Windows PC. Since you are having an issue with your Bluetooth headphones not working, there are certain steps that we can do to troubleshoot your concern. Let's follow the methods provided
on this
link.

Get back to us if you need further assistance.

 

Bluetooth device connected but not recognised as audio device W10

I recently purchased some bluetooth headphones (GLITOBT18). I managed to connect them to my laptop running windows 10.




However, i cant find the device in the playback settings and i therefore cant play audio through the headphones.





I think this may have something to do with the fact that windows is recognising it as a bluetooth headset rather than a speaker? Any help would be massively appreciated!