Windows 10: Bluetooth headphones change to mono audio whenever launching an app or game.

I have tried everything from disabling handsfree telephony to disabling the headset portion in the 30 different redundant audio menus. I have also tried setting the headphones to my default audio output, as well as setting my standalone microphone to my default audio input. What on earth am I supposed to do.

:)

 

Headphones only outputting audio in mono

Hello,

I'd like to play Stereo audio when my headphones are plugged in to my 3.5mm audio port, but they are only outputting in Mono. Stereo works when using them through Bluetooth, but I often use them wired and would like them to play Stereo properly that way
as well.

System specifications:

Windows 10 64 bit home

3.5mm Audio jack

Realtek Audio

JBL live 650btnc-le headphones

My audio drivers are all up to date.

The "mono" audio option in Ease of Access is turned off.

Turning audio enhancements on or off in the properties menu doesn't solve the problem.

Restarting the computer doesn't solve the problem.

Any help would be appreciated.

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.