Windows 10: bluetooth headphone connected as "other devices" and not sound

When I try and connect my Bluedio headphones to my Windows 10 pc through a generic USB bluetooth connector everything goes as planned and the headphones connect and pair initially as an audio device and then jumps to "other device"...of course I am getting no sound.This question had been asked before but it still doesnt work

:)

 

Cannot connect to bluetooth headphones after upgrade to Win10


I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.

 

Bluetooth Headphones Connect but no headphones output Device

Hello, MazR

Welcome to Microsoft Community.

It looks like you're experiencing an issue where your Sony WH-1000XM4 headphones connect to your Asus Notebook via Bluetooth but the headphones do not appear as an output device in the sound settings. Since you mentioned that the headphones work fine on other devices and have worked on this laptop before, it seems the issue is with the laptop settings or drivers.



Here are a few steps you could try to resolve the issue:

1. First open Windows Settings - go to the Bluetooth devices tab - delete the pairing information for Sony WH-1000XM4 - then turn off your Windows Bluetooth functionality.
   
2. Check for other connected Bluetooth devices around you, such as mobile phones or other mobile devices with Bluetooth functionality. Go into these settings to turn off Bluetooth, which should allow your Bluetooth headset's communication channel to come out to Windows.
   
3. Based on previous experience, if a Bluetooth headset is connected to more than two devices, the communication channel will be occupied, but this depends on the communication channel reserved for the headset by the hardware manufacturer.
   
4. Go back to the Windows side, restart the device, and turn on the Bluetooth function. Follow the steps for headphone pairing in Sony's manual to start pairing. After successful pairing, check whether it can be selected as the output device normally.
   

Feel free to let me know the status.



Chandy |Microsoft Community Support Specialist

 

Bluetooth headphones connected not as sound device

Hello,

I have got a pair of Panasonic RPHTX80B bluetooth headphones that I use with my Windows 10 laptop. All latest drivers and updates are installed.

Now each time I turn them on, they are connected automatically. They appear in Bluetooth & other devices as "Connected", but there is no sound, and I don't see the headphones in my sound devices.

What I need to do each time is go to "Bluetooth & other devices", click "Disconnect" and "Connect" again. Now the headphones appear as "Connected voice, music", and everything works fine. Until the next time I turn them off.

It is not really that bad because at the bottom line the headphones are working, but it is just annoying to do this procedure each time I want to use the headphones.

Is there a way to make these headphones connect as a sound device straight away?