Windows 10: bluetooth and wi fi option is not showing in my laptop please help model name- System Model...

bluetooth and wi fi option is not showing in my laptop please help model name- System Model VivoBook_ASUSLaptop X415JA_X415JAi have tried uninstalling drivers but it does not work

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Wi-Fi Option Not Showing in Windows 11

Hello,

I am experiencing an issue with my Windows 11 device where the Wi-Fi option is not appearing. I have tried several troubleshooting steps, but none have resolved the problem. Could anyone please provide guidance or suggest potential solutions? Here are the steps I have taken so far:

1. Restarted my computer.
   
2. Checked for Windows updates and installed any available updates.
   
3. Verified that the Wi-Fi adapter is enabled in Device Manager.
   
4. Ran the network troubleshooter.
   

Despite these efforts, the Wi-Fi option is still missing from the network settings.

Any assistance would be greatly appreciated.

Thank you in advance for your help.

 

AirPods Disconnecting WI-FI on Windows 10

Hi

Welcome to Microsoft community.

The issue you’re experiencing with your AirPods causing Wi-Fi to disconnect on your Windows 10 laptop is likely due to wireless interference or a problem with the Bluetooth and Wi-Fi coexistence settings on your laptop. Both Bluetooth and Wi-Fi devices operate on the 2.4GHz frequency and can sometimes interfere with each other.

Here are a few steps you can try to fix the problem:

1. Update Drivers:
   
   • Ensure that your Bluetooth and Wi-Fi drivers are up to date. You can download the latest drivers from the manufacturer's website or use the Windows Device Manager to update your drivers.
     
2. Change Wi-Fi Band:
   
   • If your router supports it, switch your Wi-Fi connection to the 5GHz band instead of 2.4GHz. This can reduce interference since Bluetooth uses the 2.4GHz frequency.
     
3. Disable Bluetooth Collaboration:
   
   • Some network adapters have a setting that helps with the coexistence of Wi-Fi and Bluetooth. Go to Device Manager, find your Wi-Fi adapter under the Network adapters section, and open Properties. Under the Advanced tab, look for 'Bluetooth Collaboration' or a similar setting and disable it.
     
4. Adjust Bluetooth Power Settings:
   
   • In Device Manager, under the Bluetooth adapter’s properties, in the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     
5. Change Wi-Fi Adapter Settings:
   
   • Similarly, in the Wi-Fi adapter’s properties under the Advanced tab, you might find settings that can be adjusted to improve coexistence with Bluetooth devices, like changing the "Wireless Mode" to a setting that might be more compatible with Bluetooth enabled.
     
6. Check for System Updates:
   
   • Make sure your Windows 10 is up to date with the latest patches and updates as they can contain fixes for such issues.
     
7. Troubleshoot Hardware:
   
   • Try connecting your AirPods to another laptop to see if the problem persists. If it does, the issue may be with the AirPods themselves. Conversely, try connecting a different Bluetooth device to your laptop to see if it causes the same problem.
     

If none of these solutions work, it could be a deeper issue with the laptop's hardware or a unique compatibility issue between your specific model of AirPods and laptop. In such cases, you may need to contact the laptop's manufacturer or consider using a USB Bluetooth dongle as an alternative to the built-in Bluetooth adapter, which may help avoid the interference issue.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Wi-Fi option

Hello,

Several reasons can be the cause of this issue. To help us identify the cause of this problem, we suggest that you follow the methods below:

Method 1: Run the Network Adapter troubleshooter. This troubleshooter finds and fixes common issues with Network Adapter Settings on the computer.

• In the search box on the taskbar, type Troubleshooting, and click on
  Troubleshooting from the results.
• Click on Network and Internet.
• Under Network, click on Network Adapter.

Method 2: Update your network and Wi-Fi drivers. An outdated or incompatible network adapter driver can cause network problems.

• In the search box on the taskbar, type Device Manager, and then select
  Device Manager from the list of results.
• In Device Manager, select Network adapters > the network adapter name.
• Press and hold (or right-click) the network adapter, and then select
  Update Driver Software > Search automatically for updated driver software. Follow the steps, then select
  Close.

If the issue persists, we would like to know the following information to pinpoint the cause of this issue:

• Are you using a laptop, tablet or desktop computer?
• Are you using an external Wi-Fi adapter?
  
• Have you made changes to your system before experiencing this issue?

Keep us updated with the results.