Windows 10: Blue Screen when waking up from sleep

Discus and support Blue Screen when waking up from sleep in Windows 10 Software and Apps to solve the problem; Hello,I've been encountering an issue where my PC frequently experiences a Blue Screen of Death BSOD upon waking from sleep mode. Typically, the error... Discussion in 'Windows 10 Software and Apps' started by trinaadpotluri, Jun 12, 2024.

  1. TRINAADPOTLURI
    trinaadpotluri Win User

    Blue Screen when waking up from sleep


    Hello,I've been encountering an issue where my PC frequently experiences a Blue Screen of Death BSOD upon waking from sleep mode. Typically, the error code displayed is "unexpected store exception," although occasionally different codes appear.I came across a similar issue posted by another user who was advised to upload a zip file containing minidumps. I followed this suggestion and have already uploaded the minidump files for analysis.Link:- https://drive.google.com/file/d/1yWUTL9aicAXG4RzTrqZKBWMX9fHHDz8B/viewCould you please check the minidump files I've provided and offer any insights o

    :)
     
    trinaadpotluri, Jun 12, 2024
    #1
  2. ANIRUDDHA S PRASAD
    Aniruddha S Prasad Win User

    Windows 10 blue screens after waking from sleep.

    Steps to that cause this problem:

    • Allowing windows to sleep.
    • Waking once, logging in.
    • Allowing it to sleep once more.
    • Wait for some time like 2 hours.
    • Try to login again.
    After all these steps my laptop Dell Vostro 3546, stops responding on the login screen, no inputs will be taken and then Blue screens by saying Critical_Store_Exception. I have collected some crash dumps and posted it here: CrashDumps.

    Blue Screen View says that the BSOD happened because of something went wrong with the ntoskrnl.exe, address ntoskrnl+142760, file version of ntoskrnl.exe is "10.0.10586.306 (th2_release_sec.160422-1850)".
     
    Aniruddha S Prasad, Jun 12, 2024
    #2
  3. JESEBEL OVA
    Jesebel Ova Win User
    Screens black after waking machine from sleep

    Hi Anthony,

    Does it only happen when waking up the computer from sleep?

    To check for possible causes of this issue, we suggest you to run Power Troubleshooter. To do so, follow the steps below:

    • Press Windows key.
    • Type Troubleshooting.
    • On the left side, click View all.
    • Click Power.
    • Follow the on-screen instructions.
    If the issue still persists, you may update the Chipset driver from the device manufacturer.

    Let us know how it goes.
     
    Jesebel Ova, Jun 12, 2024
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    Blue Screen when waking up from sleep

    wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Jun 12, 2024
    #4
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Blue Screen when waking up from sleep

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