Windows 10: Blue Screen of Death: SYSTEM_SERVICE_EXCEPTION

Over the last couple of weeks I have started getting repeated BSODs. They happen everytime a played some EA games like FIFA23 or BattleField. I downloaded WinDbg and analyzed the .dmp files. It seems they all point to a file called ntkrnlmp.exe. However, I do not know how to resolve this problem. Below is the information WinDbg gave me.******************************************************************************** ** Bugcheck Analysis

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Blue Screen of Death

Hello, I've been getting a lot of blue screens of Death lately with the errors IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION and none of the QR code link troubleshooting methods have worked

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen of Death SYSTEM_SERVICE_EXCEPTION mvxxmm.sys

Hi,

Recently I started to get SYSTEM_SERVICE_EXCEPTION blue screen of death. Today, it crashed 3 times so I found instructions from ZigZag3143 to do driver verification.

When verifier is running, it will crash on boot and complain about mvxxmm.sys.

I have included the dump and nfo files below.

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Can anyone kindly extend help?

Thanking you in advance.

Jacob