Windows 10: Blue Screen after use of latest restore point

I set a restore point on a refurbished Dell Computer running Windows Home 64 bit after I installed and updated Windows 10. I noted the date and time of the restore point which was after I had set up Windows and installed MS Office 365 from my MS account and a few other programs including a Dell printer driver. I wanted to test whether the restore point worked. Unfortunately it didn't and after running the restore point I got a blue screen. None of the recovery options I could access worked. As well the computer did not recognize my Outlook.com password, perhaps because I use MS Authenticator a

:)

 

System Restore Point Questions

Thanks, Dave!

Suppose I go back to an earlier version of C: with the desired restore point, restore from it and create a restore point on D:, then reload the current C:. Will I be able to restore from that restore point on D:?

Step by step:

1. Enable Restore for D:
   
2. Back up the C: drive with Acronis.
   
3. Restore C: to an earlier date with the desired restore point, from the Acronis backup image.
   
4. Restore the system from the desired restore point.
   
5. See if Restore is still enabled for D:. If not, enable it there, with the same capacity as in step 1.
   
6. Disable Restore for C:.
   
7. Create a restore point. Since there's no availability on C:, it should be created on D:, and be identical to the desired restore point.
   
8. Now put C: back to the current version using the backup created in step 2.
   

Will the system now recognize that restore point on D: and let me restore from it?

(Edited to add the explanation, and step 4.)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Screen with no actual solving method

Hi Lundar Cmd,

These errors can be caused by both hardware and software issues. An outdated or corrupted driver in one of the devices listed in Device Manager can also be the reason why you encounter this problem.

In line with this, we have an entire support article dedicated to isolating blue screen errors in Windows 10. To check this article, click on this
link. Select from one of the options and follow the recommended steps.

In the event that this information doesn’t suffice, we suggest that
you perform a system restore in Windows 10. This option takes your PC back to an earlier point in time, called a system restore point. Restoring won’t affect your personal files, but it will remove apps, drivers,
and updates installed after the restore point was made. To do this, follow the steps below:

• In the Search box, type Control
  Panel and press Enter.
• On the upper-right window, under View
  by, click Category and select
  Large icons.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Let us know how it goes after you've performed the steps.