Windows 10: Blocking External storage - please advise!

Recently, I got permission from my management to block external storage for all the users using Bitdefender in the organisation and implemented it.

After implementing it, some users complained that they have some files in their hard disk and some of them use pen-drive for e-signature.

In this case, how do I inform the management on the above issues so that I can again implement it without any problems?

submitted by /u/KrishnaKA2810
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:)

 

Update Assistant does not detect External Storage Device

I am currently facing an issue with the update assistant. The problem comes from the prompt as seen from this webpage

https://support.microsoft.com/en-us...-10-freeing-up-space-to-install-latest-update

The issue is in "Step 2: Connect an external storage device". It says to
"Connect your external storage device and wait until you see it in the drop-down list" but the external storage device already connected to my device (and shows up on My PC) is not shown on the drop down list. Can you help?

 

how to Block USB storage on Windows 10 Computers

Requirement :- Block All usb storage media and provide access to only company provided USB storage device(maximum of 10)

Preference :- Group policy ,Defender ,ATP

OS:- Windows 10 1709

User count :- Apprx 30K

Antivirus :- Windows defender

Kindly suggest whether below task can be accomplished using group policy or any alternate way,if yes,please help me required steps

 

Quirky behaviour with external HDD

Since you have already checked Device Manager and did not see any errors, we suggest that you manually uninstall the device drivers for your external drives. Doing this will allow the system to install the driver for your external drive automatically and
correct any error. You can follow the steps below to uninstall the device driver:

• Search for Device Manager via Cortana and hit the
  Enter key.
• Go to View, and click Show hidden icons.
• On the Device Manager, check under Universal Serial Bus Controllers (if the drive is connected via USB). The drive should appear as a USB Mass Storage Device.
• Uninstall the USB Mass Storage Device listed in the Device Manager.
• Restart your PC.
• After restarting, allow the default USB Mass Storage Device drivers to be automatically downloaded by windows. Make sure that you are connected to the internet for this process to push through.
• Reinstall all other drivers from the support website of your External drive.

We look forward to your response after completing the steps.