Windows 10: Blank screen after awakening from standby in Windows and solution

Discus and support Blank screen after awakening from standby in Windows and solution in Windows 10 Support to solve the problem; Hi, my parents have a Dell Inspiron 3650 with Windows 10 Pro. Today I went to visit them and they told them they've been experiencing for a few... Discussion in 'Windows 10 Support' started by rhymes, Oct 13, 2017.

  1. rhymes Win User

    Blank screen after awakening from standby in Windows and solution


    Hi,

    my parents have a Dell Inspiron 3650 with Windows 10 Pro.

    Today I went to visit them and they told them they've been experiencing for a few days something strange.

    Whenever Windows is awaken from stand by the screen display vertical bars like this:


    Blank screen after awakening from standby in Windows and solution [​IMG]


    the only thing it can be done is to turn off and turn on the computer.

    At first I thought it might have been the cable and I played a little bit with it but nothing changed. After turning off and on the computer I verified that, since nothing weird happens at the screen while the computer is being used, it shouldn't have been either the monitor or the video card.

    I've checked in the chronology of updates and I've noticed that this month the computer has received the following update:

    driver update "Intel Corporation - Display - 22.20.16.4771" on October 11th

    So I said to myself: could it be that the driver update messed things up?

    I googled "intel 22.20.16.4771 blank screen" and I seem to have a hit a clue here Intel HD 530 Latest Driver Issue |Intel Communities

    There's a bunch of people experiencing the same.

    The solution

    Open the control panel, go to manage devices, open the video card and rollback the drivers to the previous version, restart the computer et voila!

    Hope this helps.

    :)
     
    rhymes, Oct 13, 2017
    #1
  2. warren982 Win User

    Password screen not appearing when pc awakening from sleep state

    The password log-in screen doesn't appear when it awakens from sleep. Or it's intermittent, sometimes appearing but most of the time not. Windows 10, 8-year-old Thinkpad that otherwise works fine. Even the hard drive automatic lock after the pc is turned
    off has worked flawlessly in awakening. The password log-in screen does work OK when the pc awakens from the power being turned off however. Any suggestions? Thanks to all.
     
    warren982, Oct 13, 2017
    #2
  3. Nokia 6700 slide Wrong date shown in stand-by mode

    Hi



    I've got exactly the same problem as u: no date and time are displayed on my mobile's standby screen and neither is there any indication of a missed call. In fact, the standby screen is completely blank and black.



    Have u found any solution yet?



    Nokia advised me to update the phone software via Ovisuite but this expectedly did not resolve the problem. Nokia has stopped responding to me after I informed them that the problem still persists.



    Regards



    AC
     
    ashvinchummun, Oct 13, 2017
    #3
  4. zbook New Member

    Blank screen after awakening from standby in Windows and solution

    zbook, Oct 17, 2017
    #4
  5. My problem was not exactly the same as this, but the Driver Rollback did the trick. Thank you for sharing the solution with us.
     
    Wiley Coyote, Oct 19, 2017
    #5
  6. isades Win User
    Hi, I've just registered to this forum to say thank you. Your solution solved my mother's computer problem. Thanks for sharing !
     
    isades, Nov 12, 2017
    #6
  7. Blank screen after awakening from standby in Windows and solution [​IMG]

    I can't click on Roll Back, how do I fix the issue? I'm not a tech person at all, this is really bugging me. This problem started right after my laptop updated.
     
    chrysanthemums, Jan 16, 2018
    #7
  8. zbook New Member

    Blank screen after awakening from standby in Windows and solution

    chrysanthemums ,


    Record the information about the currently installed driver.
    Then see if this gives you more options:
    1) open device manager
    2) click update driver
    3) click browse my computer for driver software
    4) click let me pick from a list of available drivers on my computer
    5) view available drivers > look for a driver that is different or predates the one currently installed.
     
    zbook, Apr 4, 2018
    #8
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Blank screen after awakening from standby in Windows and solution

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