Windows 10: Black screen with cursor after quality updates

Discus and support Black screen with cursor after quality updates in Windows 10 Software and Apps to solve the problem; Since the end of last year I have trouble with the latest Windows 11 Quality Updates. Everytime when it is installed I get a black screen after logging... Discussion in 'Windows 10 Software and Apps' started by Ingo_KA, Mar 13, 2025 at 4:52 AM.

  1. Ingo_KA Win User

    Black screen with cursor after quality updates


    Since the end of last year I have trouble with the latest Windows 11 Quality Updates. Everytime when it is installed I get a black screen after logging in. I see the cursor and can start the task manager but that is pretty much it. I cannot start the file explorer or anything. The only thing I can do is to uninstall the updates and to set my computer back to an earlier date. I also cannot avoid the updates to happen.I read somewhere that that issue may be due to a graphic driver problem. But I do have the latest driver. I have a Nvidia Geforce GTX 1650.

    :)
     
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
  3. Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Mar 13, 2025 at 4:53 AM
    #3
  4. Black screen with cursor after quality updates

    Windows black screen with cursor

    https://answers.microsoft.com/en-us/windows/forum/all/windows-black-screen-with-cursor/5dc3ad10-7320-4776-ad8f-17af5e6b7968

    I
    have tried following the steps of booting into safe mode, going into the control panel and uninstalling the latest windows update that caused the 'Windows black screen with cursor' error. However, now it wont even boot to the desktop, it will show 'Automatic repairs being done' and then automatically booting to safe mode. Upon checking my BIOS, the SSD drive with windows installed with it, is not even showing up in the boot list/priority. (still able to see drive in bios under System status and when checking under windows installation time.)
     
    Marcus Tang1, Mar 13, 2025 at 4:53 AM
    #4
Thema:

Black screen with cursor after quality updates

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