Windows 10: Black screen with cursor after opening it

Hello! I have a problem with my laptop recently, after opening my laptop I was welcome with a black screen with cursor I tried to look it up on the internet every solution but the only solution working it when adding new task in the task manager the “explorer.exe” it worked but I have to wait 15-20 minutes to work. when I shut down or restart it again it will return to a black screen with cursor.

:)

 

black screen with cursor

We would like to know more about your concern. Have you checked if you update your Windows 10 already? If not, we recommend to update your Windows 10 computer to see if it will make a progress and eliminate issues with it. Sleep mode settings could also
be a possible root cause since you said that it turns into black screen after leaving the computer open. Please try to check the screen settings by performing the following steps:

• On your Computer, open Settings.
• Choose System.
• Go to Power & Sleep.
• Under Screen, set it to Never.

We suggest to perform this to other device you are having the same problem so that we could check if this will make the fix.

Let us know how it goes and if you need further assistance.

 

Windows black screen with cursor

https://answers.microsoft.com/en-us/windows/forum/all/windows-black-screen-with-cursor/5dc3ad10-7320-4776-ad8f-17af5e6b7968

I have tried following the steps of booting into safe mode, going into the control panel and uninstalling the latest windows update that caused the 'Windows black screen with cursor' error. However, now it wont even boot to the desktop, it will show 'Automatic repairs being done' and then automatically booting to safe mode. Upon checking my BIOS, the SSD drive with windows installed with it, is not even showing up in the boot list/priority. (still able to see drive in bios under System status and when checking under windows installation time.)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator