Windows 10: Black screen - please insert the external media and press ok

Discus and support Black screen - please insert the external media and press ok in Windows 10 Installation and Upgrade to solve the problem; How big of an external drive do I need for windows pro but is home use?... Discussion in 'Windows 10 Installation and Upgrade' started by Darlene Stillar, Dec 15, 2020.

  1. Black screen - please insert the external media and press ok


    How big of an external drive do I need for windows pro but is home use?

    :)
     
    Darlene Stillar, Dec 15, 2020
    #1
  2. xTSx Win User

    Error: Please Insert The External Storage Media And Press Ok

    My computer, HP 14-an013nr, said to do the Windows 10 update, but the storage was full so it suggested an external storage device... The problem is that now after using a usp drive and following the steps it is unable to reinstall the previous version. I've
    tried this multiple times and even when it says "Restoring the previous version of windows" it always comes back to the "error please insert the external storage media and press ok" message. I can no longer use the computer. It will do NOTHING. It won't restore
    the previous version of windows and only shows a black screen with the error message. Is there a way to save the thing or is it lost?
     
  3. ErrorBlack screen - please insert the external media and press ok :please insert the external storage media

    I'm getting this : error: Please insert the external storage media and press ok ......black screen in background and the " loading dots going in circles"
     
    Yolanda93657, Dec 15, 2020
    #3
  4. xTSx Win User

    Black screen - please insert the external media and press ok

    error please insert the external storage media and press ok

    When opening my computer (HP 14-an013nr, I think) it said to do the Windows 10 update, but the storage was full so it suggested an external storage device...so I bought a usb flash drive. Now after waiting forever, the update failed (not a shocker as this
    is the second time trying). The problem is that now it is unable to reinstall the previous version. I've tried this multiple times and even when it says "Restoring the previous version of windows" it always comes back to the "error please insert the external
    storage media and press ok" message. This whole thing has been strange from the start. Like how an unused laptop could suddenly lack storage space for a forced update.

    Edit: Thank you for the replys! But, I think the point was missed...The problem is that I can no longer use the computer. It will do NOTHING. It won't restore the previous version of windows and only shows a black screen with the error message. Is there
    a way to save the thing or is it lost?
     
Thema:

Black screen - please insert the external media and press ok

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