Windows 10: Black screen help

Discus and support Black screen help in Windows 10 Gaming to solve the problem; Ok so I accidently shut down my PC right as it started an update when I turned it back on I only saw a black screen with blinking cursor, I was able to... Discussion in 'Windows 10 Gaming' started by RaeyannaJ, Apr 12, 2024.

  1. RaeyannaJ Win User

    Black screen help


    Ok so I accidently shut down my PC right as it started an update when I turned it back on I only saw a black screen with blinking cursor, I was able to get into bios to have it look at my thumb drive to reinstall windows, it wouldn't boot from that drive it did same thing, so looking on the web for a solution said to reset graphics to use cntrl all del so I've done that now there is no cursor an it won't show graphics to bios so I can't see anything but lack, any advice?? Also it restarts over and over,I tried changing hard drives to get windows to load with no luck please helpI'm running wi

    :)
     
    RaeyannaJ, Apr 12, 2024
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Apr 12, 2024
    #2
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 12, 2024
    #3
  4. Remon Ont Win User

    Black screen help

    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Apr 12, 2024
    #4
Thema:

Black screen help

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