Windows 10: Bitlocker recovery not work in blue screen

My laptop isn’t hacked but has some problem so I reset it. When my lap in the Microsoft reset screen, one screen requires Bitlocker recovery so I requested for Bitlocker and it worked on that screen. After that, it moves to the blue screen and also requires Bitlocker recovery, I type the old one but it won’t work. What should I do? Or I need to request the new Bitlocker recovery, where can I request it? Thank you

:)

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!

 

BitLocker recovery key not working

Yes, key ID, device name indicated on the blue screen are matching with Key ID from the account, but recovery key listed there does not work. After passing diagnosis there is a message that pc was not properly restarted and it is going back to bitlocker blue screen recovery page.

 

BitLocker recovery key not working

Hello, I have got a blue screen with request to enter BitLocker recovery key. I logged in to my account and used listed recovery key. But this recovery key does not help and there is no other option to get access to PC anymore. I looked into all possible information on web pages but still I did not find solution if you have bitLocker key but it is not working to unlock PC.