Windows 10: BitLocker recovery key doesn't work

Hi:I turned my computer on and he showed me blue BitLocker screen.I entered a recovery key, but it didn't work, after "analyse" he just opened this window again.I restarted my computer and now its showing me "Startup Repair couldn't repair your PCLog file: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt"Found the code in my Microsoft acc, entered it 100% correctlyI didn’t change the drive on my computer, didn’t download anything, and didn’t go to “suspicious” sites. I watched YouTube in the evening, and the next day I turned it on and that’s it...

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Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker recovery key not working

Hello, I have got a blue screen with request to enter BitLocker recovery key. I logged in to my account and used listed recovery key. But this recovery key does not help and there is no other option to get access to PC anymore. I looked into all possible information on web pages but still I did not find solution if you have bitLocker key but it is not working to unlock PC.