Windows 10: BitLocker keeps entering recovery mode after restarts

Hello,anytime I turn the computer on or restart it, I see the "BitLocker recovery" screen asking for the recovery key: "BitLocker needs your recovery key to unblock your drive because the Boot Configuration Data setting 0x12000002 has changed for the following boot application: \windows\system32\winload.efi".System information:OS Name: Microsoft Windows 10 Enterprise Version: 10.0.19045 Build 19045 System Manufacturer: ASUS System Type: x64-based PC Processor: 13th Gen IntelR CoreTM i7-13700F, 2100 Mhz, 16 Cores, 24 Logical Processors BIOS Version/Date: American Megatrends Inc. 0401, 9

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Keep looping the Bitlocker recovery mode

Hi Everyone,

My Surface Pro keep entering the Bitlocker recovery mode once booting. However, after I entered the correct recovery code and reboot, it keep re-entering the same mode and cannot start up Windows properly. Please help! Thank you very much.

 

Issues with entering recovery key for safe mode

Hello,

Apology for the delay in response.

What is the make and model of your device?

Did you tried using function keys(F1-F10) to enter BitLocker recovery key?

Did you tried using some other external keyboard?

Suggest you to disable the Bit locker Drive Encryption to see if it helps. You can follow the below mentioned steps and check if it helps

To turn off BitLocker Drive Encryption:

• 
  Click Start, type Manage BitLocker and select same from the list.
  
• 
  Under BitLocker Drive Encryption, find the drive on which you want BitLocker Drive Encryption turned off(I.e. In this case you system drive), and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Once done, try to check if you're able to boot into Safe Mode successfully.

Keep us posted for any concerns with windows, we're glad to assist you.

 

Bitlocker Recovery Keys keeps appearing

I tried to restart my laptop yesterday ......Dell 15 inch ..........purchased 27 October 2017.

I received a message that I needed to enter some BITLOCK recovery keys.

After about a half hour of searching on the web I found the recovery keys for my laptop.

I entered the keys, restarted the computer and life was good.

But now, every time I restart the computer I have to reenter the keys....there are 8 sets of 6 keys, quite annoying.

I can't restart the computer without having to reenter the keys.....3X so far.

Then,,,,,,,,,the last time I restarted it I received another message that the power cord was not recognized by the computer. But I entered restart anyhow and then I got the keys .


I updated the MSFT update last week or whenever the new update was released but I did not have any problems with it last week etc.......


I did a search and did not see anything on this forum about BITLOCK.

Is this a new issue?

Any suggestions?

Thanks, from Dallas