Windows 10: Behringer xr18 usb driver issue with windows 11

Discus and support Behringer xr18 usb driver issue with windows 11 in Windows 10 Gaming to solve the problem; Dear reader, I cannot get my behringer xr18 connected to my pc, windows 11 via usb, because the usb audio driver does not finish the installation. The... Discussion in 'Windows 10 Gaming' started by stefan poulussen, May 27, 2024.

  1. Behringer xr18 usb driver issue with windows 11


    Dear reader, I cannot get my behringer xr18 connected to my pc, windows 11 via usb, because the usb audio driver does not finish the installation. The X air control panel states: no device connected. I tried with the latest factory drivers and but the problem stays. Please help me out.

    :)
     
    stefan poulussen, May 27, 2024
    #1

  2. Windows 11: Behringer UMC202HD not working, and listed multiple times in Device Manager. Drivers not recognized?

    I use a Behringer UMC202HD as an audio output device.
    After upgrade to Windows 11, it worked for a while, stopped working, worked again, and now has stopped working again.

    The device is recognized by Windows:

    • Visible (and can be selected) via taskbar speaker icon
    • Visible (and can be selected) as speaker in the device settings of Teams
    • Visible (and can be selected) as speaker in Zoom
    When selected, however, it does not work:

    • When UMC202HD selected (via taskbar speaker icon) prior to start of Youtube-video, Youtube will show the "I'm thinking" circle (the successor to the hourglass), and not progress.
      Video will start as soon as other speakers are selected, with sound on those other speakers.
    • When UMC202HD selected (via taskbar speaker icon) during a Youtube-video, Youtube will show the "I'm thinking" circle on top of the video (which will continue to run), and not provide any sound.
      When selection changed back to other speakers, circle will disappear, and sound will re-appear (on those other speakers).
      Video will freeze for a while, and then resume (in sync with audio)
    • When UMC202HD selected as speaker in Teams, there will be no sound, and the message "Your speakers aren't working" will appear after a while
    I disconnected the device (physically), removed it from Windows (after that: device no longer visible in Device Manager), installed the latest drivers (version 5.51) using the Behringer-provided setup.exe. I then reconnected the device. Still not working.

    Weird thing (but it may be standard behaviour): the UMC202HD appears four times in Device Manager:

    • In folder "Audio inputs and outputs" as "IN 1-2 (BEHRINGER UMC 202HD 192k)" and "IN 1-2 (BEHRINGER UMC 202HD 192k)", with message "No driver files are required or have been loaded for this device" (when clicking the Driver Details button)
    • In folder "BEHRINGER USB 2.0 Audio" as "BEHRINGER UMC 202HD 192k", with driver
      • C:\WINDOWS\system32\DRIVERS\umc_audio.sys
    • In folder "Sound video and game controllers" as "BEHRINGER UMC 202HD 192k", with 6 drivers
      • C:\WINDOWS\system32\DRIVERS\dmk.sys
      • C:\WINDOWS\system32\drivers\ksthunk.sys
      • C:\WINDOWS\system32\DRIVERS\portcls.sys
      • C:\WINDOWS\system32\DRIVERS\umc_audioks.sys
      • C:\WINDOWS\system32\SysFxUI.dll
      • C:\WINDOWS\system32\WMALFXGFXDSP.DLL
    As a comparison, I checked another (working) audio device (an MXL USB microphone). It appeared twice:

    • In folder "Audio inputs and outputs" as "Microphone (10- USB audio CODEC)", with message
      • "No driver files are required or have been loaded for this device" (when clicking the Driver Details button)
    • In folder "Sound video and game controllers" as "USB audio CODEC", with 6 drivers:
      • C:\WINDOWS\system32\DRIVERS\dmk.sys
      • C:\WINDOWS\system32\drivers\ksthunk.sys
      • C:\WINDOWS\system32\DRIVERS\portcls.sys
      • C:\WINDOWS\system32\DRIVERS\USBAUDIO.sys (only one different from the UMC202HD)
      • C:\WINDOWS\system32\SysFxUI.dll
      • C:\WINDOWS\system32\WMALFXGFXDSP.DLL
    Two questions:

    1. Is the extra listing (in folder "BEHRINGER USB 2.0 Audio") standard behaviour for devices with drivers that require device-specific drivers)?
    2. Is there a solution to get the UMC202HD working again?
     
    Gert-Jan Kooren, May 27, 2024
    #2
  3. Audio cracklings on Windows 11.

    I'm using a Behringer XR18 - I tried the update procedure described at the top of this poste - unfortunately without success. What helped the issue in the end was to not install the latest version of the XR-driver. After having installed the previous version (which fortunately enough was still available on the Behringer website), the problem was gone. Maybe an approach for other interfaces as well (?) Good luck!
     
    IvoDüblin, May 27, 2024
    #3
  4. Behringer xr18 usb driver issue with windows 11

    windows update disabled driver for Behringer UMC202HD

    I have the same exact Behringer UMC202HD that stopped working after the 1709 update.

    The drivers were there but the mic and audio would cut out if I tried to use one or the other.

    The device was working just fine prior to the update.
     
    DerekjSnyder, May 27, 2024
    #4
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Behringer xr18 usb driver issue with windows 11

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