Windows 10: Automatically restarts while playing game

Recently my laptop automatically restarts 1-2 times while playing valorant , it only happens when I play game other than that it's works normally, what could be the reason?

:)

 

Whenever I play a game, my computer automatically restarts.

Please follow these steps and let your PC restart when you play some games and look for the minidump file. If you find it, please upload it here.

• Open Windows Settings.
  
• Navigate to System > About > Advanced system settings.
  
• Under Startup and Recovery, click Settings.
  
• Select Small memory dump (256 KB) from the Write debugging information dropdown list.
  
• Click OK to apply the settings
  

 

PC hangs when playing games and plays boken game audio in the background.

Hi Merskyl,



Thank you for replying back with the status of the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist only when playing games?
• Do you face similar issues when you play videos using a video player?

Method 1: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to uninstall the graphics card driver from
device manager manually by following the steps from the link below and check if the issue is resolved.

• Press Windows key + X and click on Device Manager.
• Expand Display adapter option.
• Right click on the graphics card driver and select Uninstall option.
• Restart the computer to reinstall the driver automatically and check if the changes is effective.

Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith