Windows 10: Authenticator will not download ICloud data.

On new phone I was able to move to Authenticator App my Icloud backup. I do not see a way to download to my new phone. All I see in my Recovery Account my email. How do I get these on my new phone. My old phone indicates they are on the new phone. If I unselect ICloud back up on my new phone, it says they'll be deleted. Will I be able to retreive them on my old phone and follow a different process?

:)

 

Windows and Icloud Mail etc: Failing to initialise

Hi
TomParkinson2,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

1. Are you aware of making any changes to the computer prior to the issue?
   
2. Do you receive any error message when the spinner stops?
   

I suggest you to follow the steps mentioned below:

Method 1: Uninstall iCloud application.


I would suggest you to Sign out from the iCloud account from the app, then uninstall the application.

1. Press Windows
   and R key together on your Keyboard.
   
2. Type appwiz.cpl and hit enter.
   
3. Select the iCloud application and click on Uninstall.
   

Method 2: Reinstall iCloud application.


Step 1:

I would suggest you to ‘Download
the latest version of iCloud’
from the apple website. Follow the Onscreen instructions and install the application. For more information, check the article on
Set up and use iCloud for Windows.


Step 2:

Once the installation is completed, tap on the Windows key on your keyboard, search for ICloud app. Right click on the app and click on
Pin to taskbar.

If you are using Surface PC, I would suggest you to follow steps mentioned in the Microsoft article about
Using Surface with iPhone, iCloud,
and iTunes.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S

Microsoft Community - Moderator

 

Connect iCloud to Outlook

Thank you Pedro. I did the steps but it didn't work. I did not have iCloud in the list, only Outlook. I clicked on the default button on the data page but no luck.

 

iCloud for Windows shows two signed in devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that there two devices showing up in signed in devices for iCloud. It could be that you might have signed in with your iCloud account on another device running older version of Windows.



We can remove the device from the iCloud account. Please follow the steps mentioned below:

1. Sign in to https://www.icloud.com
   with your iCloud account.
   
2. Navigate to Find iPhone on your iCloud account.
   
3. Then click on All devices on the top.
   
4. Click on the device that you want to remove and click on
   Erase to remove the device.
   

For additional information, you can refer the article provided by Apple
iCloud: Remove your device from Find My iPhone.



You might have enabled two-step verification for the account that’s why you might have to sign in twice. You can try disabling two-step verification and see if that helps. For more information on two-factor authentication, please refer the articles
provided by Apple
Two-factor authentication for Apple ID and

Switch from two-step verification to two-factor authentication.




Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator