Windows 10: Android Authenticator app fingerprint not working

Discus and support Android Authenticator app fingerprint not working in Windows 10 Software and Apps to solve the problem; I've got the Authenticator app installed on my Android phone and registerd my account.microsoft.com account. It works though slow and if I attempt to... Discussion in 'Windows 10 Software and Apps' started by theking2, Aug 21, 2024.

  1. theking2 Win User

    Android Authenticator app fingerprint not working


    I've got the Authenticator app installed on my Android phone and registerd my account.microsoft.com account. It works though slow and if I attempt to logon the three numbers appear and I can click the right one. After that the Android app asks for a fingerprint but that always fails to work. If I enter the pincode on my phone it does work.How do I remove the prompt for fingerprint on the Android Microsoft Authenticator app?

    :)
     
    theking2, Aug 21, 2024
    #1

  2. Microsoft Authenticator Android app and fingerprints

    Hi, the past few days a notification kept popping up on my laptop, from Microsoft, saying I can use the Microsoft authenticator app on android to login via fingerprints.

    Clicking on the notification send me to this page:

    Microsoft Mobile Phone Authenticator App | Microsoft Security

    I downloaded the android app from the link, configured and verified the account. It's all set, all it do is giving me the eight digit code for pin authentication.

    How I configure it, and windows, to authenticate via fingerprint scanner?

    Some context:

    - My Nexus 5X android Device has fingerprint scanner and I use it all the time for android.

    - I tried configuring Windows Hello, but it say I don't have a compatible device attached to the PC, and sends me to a generic windows hello page.

    - I found lot of info on internet for doing this exact thing using third party software. I don't want use third party software to authenticate on my laptop: I prefer to use password if that is the only option.

    Thanks
     
    FabioPolidori, Aug 21, 2024
    #2
  3. Brink Win User
    New Microsoft Authenticator app version released for Android - Jan. 6

    UPDATE 1/19: New Microsoft Authenticator app version released for Android - Jan. 19 Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After youve signed in with two factor authentication (TFA), youll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. Microsoft Authenticator version 6.2112.8250 for Android WHAT'S NEW
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.
    Source: Microsoft Authenticator - Apps on Google Play
     
    Brink, Aug 21, 2024
    #3
  4. Brink Win User

    Android Authenticator app fingerprint not working

    New Microsoft Authenticator app version for Android and iOS - May 4

    UPDATE 5/23: New Microsoft Authenticator app version for Android and iOS - May 23 Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After youve signed in with two factor authentication (TFA), youll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. Microsoft Authenticator version 6.2204.2757 for Android WHAT'S NEW
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.
    Source: Microsoft Authenticator - Apps on Google Play Microsoft Authenticator version 6.5.96 for iOS What's New:
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.
    Download: Microsoft Authenticator | App Store
     
    Brink, Aug 21, 2024
    #4
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Android Authenticator app fingerprint not working

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