Windows 10: All I did was update my computer and now I got no internet? The wifi, Bluetooth and sound...

All I did was update my computer and now I got no internet? The wifi, Bluetooth and sound tab in taskbar is gone, and on settings instead of my account it says “local account”… Someone plz help

:)

 

No sound on internet

Hi John,

For us to properly isolate the issue with the sound from your Internet, we would like to know the following:

• On your second profile which has an issue with the sound, which browser are you using?
• Does it happen in all browsers?
• What are you trying to access?
• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• What troubleshooting steps have you taken so far to resolve this?

We suggest that you check and make sure that all your device drivers are updated, especially your audio driver.

We look forward to your response.

 

Bluetooth and Wifi Conflicts while transferring data from Samsung phone to pc

Hi JohnLattimore1,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Is WIFI working when Bluetooth is enabled?
2. What is the make and model of the computer?
   
3. Are you trying to send and receive files via Bluetooth?

I understand how difficult it can be, when the basic features doesn’t work the way they are intended to.
This issue is an indication of faulty drivers or incompatible driver.
This can be fixed by updating the drivers or uninstalling and reinstalling it. I suggest you to follow the steps given below and let us know the results.

Method 1: Run the inbuilt troubleshooter.

1. Go to Settings > Click on Update & Security.
2. Click on Troubleshoot > Click on ‘Internet Connections’.
3. Now click on Run the troubleshooter. After the network troubleshooter completes click on ‘Bluetooth’.
4. Run the troubleshooter and this will try to fix the connectivity issues with the internet and Bluetooth.

Method 2: Update drivers.

Step 1: Update wifi drivers.

1. Press Windows and R key together on your Keyboard.
   
2. Type Devmgmt.msc and hit enter.
3. Go to ‘Network Adapters’ and expand them.
   
4. Right click on the ‘WIFI’ network adapter, and select
   Roll back (If it is enabled) or click on Update Drivers.
   
5. Click on ‘Search automatically for updated driver software’.
   

Step 2: Update Bluetooth drivers.

In the same way you can update or Roll back the ‘Bluetooth’ drivers.

1. Go to ‘Bluetooth’ and expand it.
2. Right click on the ‘Bluetooth’ drivers, and select
   Roll back (If it is enabled) or click on Update Drivers.
3. Click on ‘Search automatically for updated driver software’.
4. Restart the PC after the updating of the drivers completes.

This will update the drivers of WIFI and
Bluetooth. Once the drivers are updated check, if you can use both WIFI
and Bluetooth together. For more information check the
update drivers in windows 10.
I would also suggest you to follow the steps mentioned in the Microsoft article on
Share files over Bluetooth.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Bluetooth - Internet Crash

Hi Mike,

Upon analyzing the details you have provided, there are a lot of possibilities why this issue has occurred. To isolate
this matter, we have some questions for you:

• 
  When did the issue start?
  
• 
  Were there any changes made before the issue occur?
  
• 
  Have you tried running the
  Network and Internet Troubleshooter
  and
  Hardware and Devices Troubleshooter?
  
• 
  Have you checked if your
  drivers are updated?
  
• 
  Aside from what you have mentioned, what other troubleshooting steps have you done so far?
  

We suggest that you perform these
methods of troubleshooting steps
and check if there's any changes:

Method 1: Run the Network and Internet Troubleshooter and Hardware and Devices Troubleshooter.

To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Network and Internet
  and
  Hardware and Sound.
  
• 
  Run
  the following
  Network and Internet Troubleshooter:
  
  • 
    Internet Connections
    
  • 
    Network Adapter.
    
  • 
    Incoming Connections.
    

For Hardware and Sound Troubleshooter:

• 
  Hardware and Devices
  

Method 2: Update your drivers.

To know how to update your drivers, click
here.

Method 3:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 4:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 5: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

Let us know how it goes.

Regards.