Windows 10: Airpods won't work

Hello,


I hope you are well at this time.


I am trying to connect my airpods to my lenovo laptop, the laptop says that the airpods are connected and the airpods make a sound that they are connected but when I try to play anything it plays out of the laptop.


Could you help with this?


Many thanks,


Lauren Loveland

:)

 

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AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

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