Windows 10: Airpods no longer giving option for hands-free or stereo

I've been having an issue where my airpods will crackle, lag, and cut out when I am using them on my Windows 11 laptop. I noticed this correlated with them no longer giving me the option to select hands-free or stereo mode in the volume settings. Does anyone know how to fix this?

:)

 

AirPods not working in stereo mode. Hands-Free works but very poor quality.

I use AirPods for all my calls on many apps such as Zoom and Discord. I’ve been noticing that the Stereo version of the AirPods sounds great! The quality of the voices and music is absolutely amazing. But I can’t speak and let everyone hear my voice when
I am on that mode. So now I just use the Hands-Free mode which I absolutely hate. The quality of the people’s voices and the music is so poor. My voice is also very bad, and I just hate it. Is there some way I can have clear audio playing, and having my mic
be great as well?

 

AirPods paired but won't connect.

Hi,



Thank you for replying.



I would suggest you to refer the steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand, Human Interface Devices.
   
3. Look for AirPods Audio/Video Remote Control HID and
   AirPods Hands-Free Call Control HID, right click on each entry and select
   Properties.
   
4. Go to the Power Management Tab, clear the checkbox for
   Allow the computer to turn off this device to save power.
   
5. Also, repeat step 4 for Bluetooth Low Energy GATT compliant HID.
   
6. Click on OK.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

AirPods not working in stereo mode. Hands-Free works but very poor quality.

Hi Kayla. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.

See fixes for Airpods microphone and Stereo mode:

https://www.reddit.com/r/airpods/comments/f7jpj...

https://www.idownloadblog.com/2019/02/20/why-an...

https://9to5mac.com/2019/02/20/enable-mono-audi...

https://answers.microsoft.com/en-us/windows/for...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post resolved your problem, I will keep working with you until it's resolved.

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