Windows 10: After trying to reset my computer, I get "why did my PC restart?"

Discus and support After trying to reset my computer, I get "why did my PC restart?" in Windows 10 Installation and Upgrade to solve the problem; Yesterday I reset my computer. When I turned it on this morning, it asked for my region/language etc, and then it moved to the screen where it asks in... Discussion in 'Windows 10 Installation and Upgrade' started by Nickvon Imhof, Oct 13, 2018.

  1. After trying to reset my computer, I get "why did my PC restart?"


    Yesterday I reset my computer. When I turned it on this morning, it asked for my region/language etc, and then it moved to the screen where it asks in bold letters:

    "Why did my PC restart?"

    It says that there was an issue with resetting the computer, and it wants to download an update to fix it. I connected to the internet and pressed next, and now it continues to just put me back at the first screen where it asks for my region/language and then tells me there was a problem resetting again.


    Is there anything I can try to fix this besides repeatedly pressing the "Next" button?

    :)
     
    Nickvon Imhof, Oct 13, 2018
    #1

  2. Unable to reset the pc

    Hello,

    If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
    Creation Tool
    and perform a Reset.

    Once the installation media is created, follow the steps below:

    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Remove everything.
    • After the reset is complete, check for status.

    Give us an update on what happens.
     
    Anthony Cato, Oct 13, 2018
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Oct 13, 2018
    #3
  4. IggSter Win User

    After trying to reset my computer, I get "why did my PC restart?"

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Oct 13, 2018
    #4
Thema:

After trying to reset my computer, I get "why did my PC restart?"

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