Windows 10: After recent update , AOL will not stop running in Admin mode

after an update 2 days ago. everytime I sign into AOL desktop gold, I get an error saying that my Aol is running in admin mode and using additional permissions and continuing on may cause loss of data and /or personal info. I ran the compatibility troubleshooter and on the troubleshooter is asks for which version of windows to check and it does not list 10 only 8 and below. We do have 10 installed.

:)

 

aol stopped running

Hi,

There are various reasons why AOL would stop running such as network and server issues.

For better assistance, we suggest contacting AOL Support to address AOL related issues.

Let us know if you have any other concerns.

 

aol stopped running

thanks

 

my aol 9.8 freezes on my websites after a few minutes

Hi,

As you are facing issues with accessing the AOL 9.8 on Windows 10, we will help you with this issue.

Do let us know if you are able to see any error code or error message with this issue?

This issue might have occurred due to compatibility issues. Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to install the software/ program in compatibility mode on Windows 10 and check if it helps.

Follow the steps to install in Compatibility mode:

• Download the updated software from the manufacturer’s website.
• Right click the software installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the AOL software and check.

Step 2: I recommend you to run the program as administrator and check if the issue persists.

Right click on the software, and click on Run as administrator.

Hope it helps. Get back to us with an updated status of accessing the AOL software for further assistance.

Thank you.