Windows 10: after latest update and restart I could not use any keyboards or mice either usb or bluetooth

after latest update and restart I could not use any keyboards or mice either usb or bluetooth

:)

 

Bluetooth Mice

What should i get for my lappy? Anyone have any experience with bluetooth mice? any suggestions would be appreciated. Thx

 

No USB mice or keyboards working

I have an issue with USB mice and keyboards connecting to my new Lenovo P51, running Windows 10

The issue started when my USB keyboard (Microsoft Sculpt) started perpetually pressing a 'p' key. This has happened before, but usually stops quickly. To identify the fault, I unplugged the USB receiver from docking station base USB port where it was connected.

Following this, NO USB mice or keyboards will work!

1. All devices show up as 'Other devices' in Device Management. And when you try and update the driver, I get told that Windows could not find the driver for the device.

2. If you attempt to select the driver from the list, no 2.4Ghz drivers are shown as available.

3. I've used a commercial driver utility to do an automatic update (Driver Easy)

4. I've uninstalled USB controllers, rebooted, and let Windows install them

5. I've done numerous hard reboots, including complete power down with battery out

6. I've manually replaced several usb-related INF files in the c:\windowss\inf folder as well (including usb.inf)

However...still no go. All keyboards or mice just end up in 'other devices' and won't work. I've run out of ideas short of a Windows reinstall. Or am I missing something? One other thing I considered was a USB power issue...but my portable usb hdd still
works (with lights on).

comments appreciated.

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting