Windows 10: Administrator account disabled and Command prompt missing in advanced option

Dear Microsoft, I'm facing a problem that is actually bad .I can't login to my administrator account cuz it's disabled + Command Prompt missing in Advanced Option... Please reply

:)

 

Account Disabled- asked to contact administrator on boot

Hi Kyle,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Enable Built-in Admin

• Press Windows key and click on the Power icon.
• Click on Restart while pressing the
  Shift key.
• A blue screen will appear with a few options.
  Click on Troubleshoot > Advanced Options > Command Prompt.
• Now, type in your user account password and once Command prompt opens follow the next steps.
• In Command Prompt type "net user administrator /active:yes".
• Close Command prompt and restart your system.
• Login to the built-in administrator (you don't need a password for built-in admin account) and try to enable your disable User Account.
• Its recommended to create another admin User Account.
• Once you have enabled your user account, kindly disable built in admin account.
• type the following command in elevated command prompt: net user administrator /active:no

Method 2: Perform System restore

• Press Windows key and click on the Power icon.
• Click on Restart while pressing the
  Shift key.
• A blue screen will appear with a few options.
  Click on Troubleshoot > Advanced Options > System Restore.
• Follow on-screen instructions. (This may take a while.)

Note: You may loose some of your data after the System Restore.

Hope this helps. Please respond if you have further related queries.

Regards,

 

command prompt will not open in safe mode with command prompt

Would I just follow the same steps within safe mode after hooking up to the other system?

 

How does Windows boot to advanced recovery option e.g. command prompt?

- that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

The commands: shutdown.exe /r /o /f /t 00
or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
should boot into Recovery if everything is configured correctly.
FYI, If Windows is configured correctly:

1. If Reagentc is disabled, you still can get into Recovery but with limited options.
2. If Reagentc is enabled, you'll get all options.
3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

Here's my suggestion if you want to try:
OPTION 1: Will save the trouble of re-install Windows.

1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
   EFI_Boot-00-00.7z - Google Drive
2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
3. Delete the 490MB Recovery partition.
4. From Macrium, run fix boot problems.
5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
   if failed to enable, reboot and try again.

OPTION 2: Assuming you've already had Windows backup with Macrium.

1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
2. Fresh install Windows 10
3. Restore C drive from backup image, run fix boot problems
4. repeat step 5 from OPTION 1 above.