Windows 10: A false positive detected by Windows Defender

I need help on my computer's built-in Microsoft Antivirus system. Although I have already deleted the files that caused the false positive to be detected, my pc still gave me this notification NON-STOP.This is not a virus. This is actually a false positive detected by Windows Security after I have installed an engineering software known as Festo Positioning Drives Tool. After I have eliminated one, it keeps popping up the same file location over and over again:It causes my Autodesk Software to be unable to run, hence giving it the 0xc0000005 error. I need help. I have tried alot of solutions r

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Windows defender false positive - forced to allow threat

Windows defender has started to identify C:\Windows\System32\mshta.exe as a threat [normally reported as a Trojan Powessere.G]. I use mshta.exe to run an hta custom MsgBox - I have been hoping to keep using my current CustomMsgBox tool [batch file calling a vbs-hta file] until later this year when I hope to have had enough time to replace it with a PowerShell alternative.

Windows defender's notification lets me "allow the threat" but that seems to me to be a bigger security hole than is necessary - it will now ignore a potentially real intrusion when all I want to run is a genuine Windows component. My immediate problem is fixed but I would prefer to fix the false positive using the exclusions list.

I cleared the 'Allowed threats history' so I could use the exclusions list instead. I added C:\Windows\System32\mshta.exe to the file exclusions list and I checked that it had taken properly by checking the exclusions list both in the UI & in the Registry. But the exclusion made no difference, it continued to detect and block the exe.

I have repeated the attempt several times [by clearing the allowed threats list & exclusions list beforehand] and the results are the same every time
- allowing the threat works,
- using the exclusions list has no effect.

I studied the relevant tutorial but have not spotted an error in what I have been doing - Add or Remove Windows Defender Exclusions

Does anybody with experience of using the exclusions list to counter false positives have any suggestions for me?

Denis

 

defender false positive

Hi Bob,

To better assist you, kindly verify the following:

• Where did you submit the file about Windows Defender being false positive?
• Right after the recent Windows 10 update, your Zara Radio stopped working?
• Regarding the 404 error, what application were you using when you got that error?

Let us know.

 

database of malware producing false positives or false negatives

Many months ago I communicated with Malwarebytes about a trojan that was detected by Defender that was not detected by Malwarebytes. They indicated that Microsoft Defender is likely a false positive and to wait weeks or months for Microsoft to update their
database. To date the Defender continues to detect a trojan that is not detected by Malwarebytes.

Defender does not detect any malware on quick scans. However on full scans it detects this trojan that is not detected by Malwarebytes.

How does an end user determine whether one antivirus program is producing false positives or false negatives?