Windows 10: 24H2 Disabled Windows Live Mail

Hi,I know Microsoft stopped supporting Live Mail many years ago, but I love that app and it's been working fine for me. My PC updated to 24H2 and now Live mail gives error 0.800C013E when trying to receive new mail.I don't know why this update should disable Live Mail. It doesn't run on any Microsoft servers and has no impact on the system. Does anyone know how I can get Live Mail running again? I really don't want to move to a new client.

:)

 

Windows 10 Live Mail

Hello Brian,

Thank you for your interest in Windows 10.

As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

What do I do if I can't download my attachments in Windows Live Mail?

If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

link for steps on how to backup your files.


Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

• Press Windows key + X, select Control Panel from the list.
• Click on Programs, then Uninstall a program.
• Look for Windows Essentials.
• Right click on Windows Essentials and click on Uninstall/Change.
  
  A window will pop up asking to either remove or repair Windows Essentials.
• Choose Repair all Windows Essentials program.

If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

link where you can download a fresh copy of Windows Live Mail.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

How to remove and reinstall Windows Live Essentials - Microsoft Support

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help

 

WINDOWS LIVE MAIL

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Please follow the steps below on how to repair Windows Live Mail:

1. Go to Control Panel.

2. Under Programs, click Uninstall a Program.

3. Locate Windows Live Essential then click
Uninstall/Change.

4. When a window appears, select Repair all Windows Live programs.

5. Restart your computer after the repair.

Method 2:

Disable Antivirus and security-related products, if you have any Antivirus installed for (Free) uninstall it, if not then disable the Antivirus, try again to update and check if issue is resolved.

Note: Antivirus software helps protecting your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software
and\or troubleshoot any pertinent issue, you should re-enable it as soon as you're done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to malware attacks

• Restart your PC and check if it works.

If the issue persist download the Windows live mail and install.

I suggest you to download the Windows live from the below link and check if it helps.

What does it mean if Windows isn't supported? - Microsoft Support

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help