Windows 10: "0x0ec02d4c.exe" was not installed successfully

hi, this is an issue related to a game i am installing through EA Origin, and i am getting support there but they have yet to actually figure out a solution and its obvious they dont know. so i wanted to post here since they kept saying this was related to a microsoft program/thing. i would love to find insight on "0x0ec02d4c.exe" if it is infact related to microsoft and what i can do. i am trying to install the Spore DLC Creepy and Cute, but it fails with this error every time.


whenever i install this game DLC, it gets to the end and says "0x0ec02d4c.exe was not installed successfully". it will first show a black windows, then says it has "stopped working" and then the next error message saying not installed successfully. shown below






it says it is a redistributable package. after the boxes close, Origin says it is installed but it clearly isnt, as it does not appear in the game. within the installation folder, i see the game's typical contents plus some of the DLC. in thet destination folder i also find "0x0ec02d4c.exe" along with other microsoft vcredist packs that downloaded with it. 0x0ec02d4c.exe is in a folder called "customcomponent", and the folder contains 0x0ec02d4c.exe and another file, msvcr71.dll. the folder for that exe is seperate from the folders for DX9Redist, vc2013 files and directx that comes with Spore when it installs through Origin.


so what is 0x0ec02d4c.exe? why isnt it installing when i install this game? how can i install it properly?


i am using windows 10, but i had also upgraded from Windows 7 just recently where this error also occurred. However, this game was working just fine on this PC using windows 7 and 10. [long story short i had lots of clean installs for hardware issues so i went from: default win 10 install, clean install win 10, clean install 10 x2, clean install win 10 x3, install windows 7 64 professional, clean install of win 7 bc of hardware issue, upgrade to win 10 64 pro from win 7 64 pro. every install before that most recent win 7 one, this game has worked] i am quite sure i installed every single update, vcredist pack i needed, etc and have no issues other wise- and considering all my previous installs where i didnt even take the same measures to make sure i had all the things i needed, im confused by this!


other notes/what solutions i tried

i cant find anything about this exe file online. no reports about it anywhere as far as i can see. no one has mentioned this error in regards to Spore either.

the game installed just fine on Steam. i wanted to move to Origin for the sake of it functioning better but obviously that has been....an issue. i would like to solve this however, mostly since it happen on windows 7 to windows 10, im afraid it wont ever go away on this pc less i clean install.

what i have tried:

• completely uninstalled Origin "the hard way" and deleted all traces of Spore on my pc and also made sure nothing lingered on steam, just in case
• installed microsoft vcredist packs all over again
• copy Steam's installed C&C files to Origin's folders
• installed the base game, the GA DLC first, then install the C&C DLC
• going to msconfig and turning off all services along with all startup processes, then restarting and installing again
• made sure all security programs were off/have an exception for Origin

:)

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Malware tprdpw64.exe after installing 7zip

Thank you for the reply and the suggestions. However neither link provided a working solution. I followed each set of instructions step by step, to the T, but the viruses are still there.

I killed the processes with Rkill as instructed, and it found and ended the malware process `tprdpw64.exe`. It, however, did nothing
about the adware `svcvmx` & `svcvmx client` processes. After doing so I downloaded and installed Zemana, as instructed, and let it do a full system scan. Might I add that this took over
10 hours to complete, as I have 1,396,541 files on my PC, so this whole thing wasted nearly half a day of my time with no results.

Zemana detected the malware virus `tprdpw64.exe` located at "C:\WINDOWS\System32\tprdpw64.exe"
(among other, smaller "threats"), and labeled it as malware. After it finished the scan, it said it has placed all files into quarantine, including `tprdpw64.exe`.
However, when checking the quarantine list `tprdpw64.exe` is
not listed. I then decided to have Zemana remove the files in the
quarantine list from my system and then rebooted my PC. It removed them all successfully, except for `tprdpw64.exe`
which is still on my system, and still runs (I can still see it in task manager after rebooting). So the 10+ hours of waiting were all for nothing.

I then used Zemana's "drag-and-drop" feature to re-scan just `tprdpw64.exe`
(in order to not have to wait 10+ hours again). It scanned it, and now says the file is not a threat (but it clearly is).

I then proceeded to step 2, using AdwCleaner to remove the adware. This did not work in the slightest. AdwCleaner did not detect the adware virus at all, and thus did nothing about it. I still cannot remove the viruses manually, either. However for some
reason, the adware `svcvmx` & `svcvmx client` processes no longer seem to run (my PC has been on for about an hour, and the processes
have yet to startup). However, even so the files are still on my file system and would like to delete them.

EDIT

I have just searched my registry, looking for any possible signs of tprdpw64 being listed, and there was nothing there.