Windows 10: Why Does Windows Not Allow a Parent to Reset a Child's Password?

Any other family accounts such as Google allow you to easily reset or update your child's password. Why on earth does Windows make it so difficult? It could be simple as texting a MFA code to parents cell phone to reset it, which every other company does. But nope, it asked some questions that don't apply to my 9 year child such as last time she used Xbox or what subscriptions she is paying for. She only uses her Outlook email to play Minecraft. Microsoft left me with a response that it would be reviewed by their support team and I should hear back with in 24 hours. I still have not heard back

:)

 

Reset childs family account password by parent

Hello,

I created an account for my child and added to my family.

After granted access to a specific device and tried to log on with this account, we realised that we did not remember the password. We never signed in to microsoft account and when I tried to reset the password I realised that I could not. Microsoft asked
for things like previous passwords and contacts for an account that never logged in !!!

Am I missing something or a parent should have the ability to reset a small childs password easily?

Whare are all these bigs things that Microsoft claims to ease family access and children monitoring, when a parent cannot reset a password?

I spent hours trying to gain access for my child to its account and I end up with a message to wait for 24 hours.

This is not a national security issue. It is a simple child account. I am giving up. I expected from Microsoft to make life easier but it is making it harder and more complicated.

 

How to reset Windwos 8 Password?

Change or reset your password in Windows - Microsoft Support

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Help resetting password on Child Account

This is more of a venting post than an actual question, because I really doubt I'll get a proper answer.

I am trying to reset the password on my child's account that we setup several months ago for her to use on Windows and eventually Xbox Live. Unfortunately she has forgotten her password and we are unable to adequately complete the recovery form in order
for Microsoft to reset the password. This was a child's account, that I had to jump though all sorts of hoops to create in the first place (provide credit card, verification, create new family group and associated, etc.) and I can't reset the password as
parent? THIS IS NUTS!

I have been using MS products for 35+ years and this is the most insane situation I have event been in. I have been administering Windows (and now Azure) active directory domains for the last 2 decades and have never encountered an issue where a password
could not be reset by an account with delegated rights, which is what I assumed my "Parent" status of the family group would have allowed me to do!
I can still apparently add money to the child account, and restrict device access/time allowed, but I can't reset the password?!?!

Microsoft service representatives, there has got to be a better way to allow parents to control their child's accounts. I get that accounts need to be protected and validated, but I would have figured that a parent requesting a password reset on a child
account would have been validation enough.