Windows 10: Can't link my device to microsoft account

Discus and support Can't link my device to microsoft account in Windows 10 Software and Apps to solve the problem; Basically i put the serial number of my pc and it just does not wokr. I checked if I had the wrong number, nope its the correct one.Also confirmed that... Discussion in 'Windows 10 Software and Apps' started by Pedro Marinho2, Jun 13, 2025 at 7:32 PM.

  1. PEDRO MARINHO2
    Pedro Marinho2 Win User

    Can't link my device to microsoft account


    Basically i put the serial number of my pc and it just does not wokr. I checked if I had the wrong number, nope its the correct one.Also confirmed that i have indeed the main account with the correct email, but still the device is not being connected.What should i do ?

    :)
     
    Pedro Marinho2, Jun 13, 2025 at 7:32 PM
    #1
  2. MARCEL DIO
    Marcel Dio Win User

    Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Jun 13, 2025 at 7:35 PM
    #2
  3. ADDIE
    Addie Win User
    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Jun 13, 2025 at 7:35 PM
    #3
  4. AFJ
    AFJ Win User

    Can't link my device to microsoft account

    Remove Microsoft linked account in Windows 10

    This question refers to steps 3 and 4 in the thread How to rename the User folder in Windows 10?

    The troublesome steps are:

    3) Remove original Microsoft linked account

    4) Link local account to Microsoft account if you wish

    I was stuck on those 2 steps. I couldn't find a way in Windows 10 to remove the Microsoft account.

    Any ideas?
     
    AFJ, Jun 13, 2025 at 7:35 PM
    #4
Thema:

Can't link my device to microsoft account

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