Windows 10: ⌨ keyboard on Microsoft Surface Pro does not work only the touch screen works I need to use...

Discus and support ⌨ keyboard on Microsoft Surface Pro does not work only the touch screen works I need to use... in Windows 10 Software and Apps to solve the problem; I cannot cannot use the keyboard that is attached to my surface pro. Only the touch keyboard. I need to fix this... Discussion in 'Windows 10 Software and Apps' started by Nancy Summa, Apr 29, 2025 at 11:32 AM.

  1. ⌨ keyboard on Microsoft Surface Pro does not work only the touch screen works I need to use...


    I cannot cannot use the keyboard that is attached to my surface pro. Only the touch keyboard. I need to fix this

    :)
     
  2. olivesdeo Win User

    touch screen surface pro 4 not working

    touch screen is not working on surface pro 4 ..
     
  3. Touch Screen problem with Surface Pro 3

    See if it works in UEFI mode this could determine if it s hardware or windows issue

    1. Select the Start button, and then select Power > Shut down.
    2. When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen.
    3. Once you are in UEFI, touch your Surface screen and see if it responds normally. Try to navigate in UEFI by tapping various menu items. Then, depending on how your Surface responds to touch, follow one of these steps:
    • If touch does not work on your Surface, your touchscreen most likely experienced a hardware failure. Go to

      Device service and repair
      to initiate a service order for your Surface. If you want to work with a Surface Support Advocate,

      contact us
      .
     
    DiamondFounders, Apr 29, 2025 at 11:38 AM
    #3
  4. ⌨ keyboard on Microsoft Surface Pro does not work only the touch screen works I need to use...

    [Surface Pro 4] Touch screen and Pen not working

    Hi,

    I bought my Surface Pro 4, i5, 3 days ago, and yesterday this happened twice, the first time I had the keyboard connected and that worked, but no touch screen and no pen input...

    I shut down the Surface and pushed the power button, nothing happened, did a Force Restart and it worked, everything back to normal.

    A few hours later it happened again, no touch screen, no pen input, decided to close the lid/keyboard and today when I opened it it works...

    Is there a fix for this? Or a reason why it's happening, so I can avoid it...
     
    FilipeSSantos, Apr 29, 2025 at 11:38 AM
    #4
Thema:

⌨ keyboard on Microsoft Surface Pro does not work only the touch screen works I need to use...

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