Windows 10: My bluetooth mouse does not work after my latest Windows 11 update.

Hi, my bluetooth mouse does not work after the latest windows update.I checked the device manager and it shows that the bluetooth adapter is there.I checked the devices installed in Bluetooth and Devices under control panel but no bluetooth device is shown.I tried to add device but system says "couldn't connect"How do I get my mouse to work again?

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Bluetooth mouse still freezes

Hello,

There are multiple possibilities why a Bluetooth mouse could act up. To assist you with your concern, you can try these following steps:

Method 1:

Check if the Bluetooth mouse and its Bluetooth adapter are working properly.

• Try installing fresh new batteries.
• Try to unplug the Bluetooth adapter of your mouse and plug it back in.
• Try connecting the Bluetooth adapter of your mouse to a different USB port.
• Try to remove objects that can interfere with the signal of your Bluetooth adapter and mouse.

Method 2:

Check if you have installed all the updates on your computer. There are chances that you might get Bluetooth drivers through update:

• Go to the Start screen.
• Type Windows update and click on it from the list of results.
• Click on Check for updates on the left pane in the new window.

We also suggest that you try to contact the manufacturer of the Bluetooth mouse for other options.

We will wait for your response.

Regards.

 

HP Spectre Folio 13 lost Bluetooth after latest Windows 11 update

After the most recent Windows 11 update, Bluetooth on this HP Spectre Folio 13t-Ak000 CTO stopped working. The computer refuses to report that it has Bluetooth, so no controls are visible. Given the proximity to the Windows 11 update, I am assuming that it is a software conflict rather than a hardware failure. The latest manufacturer's updates are for Windows 10 only.

The following steps were taken, to no avail:

• Airplane mode was turned on and off.
  
• A corrupted device driver, suspected as being the misinterpreted Bluetooth driver, was removed and the computer was rebooted to force a reinstallation.
  
• All Windows and HP updates were installed, including a BIOS update.
  
• System File Checker repaired the OS.
  
• HP's network drivers were downloaded and reinstalled on the system.
  
• The Bluetooth troubleshooter was run but no Bluetooth hardware was detected.
  

I have also posted this report on the HP boards. I have considered looking for the component manufacturer's Bluetooth drivers, if any, but I can't figure out the manufacturer. Any suggestions would be welcome.

 

My Bluetooth Mouse is not working after update Windows 10 to 1511 Build 10586.14

Hi,

Thank you for contacting Microsoft Community.

I would suggest you to try the below methods and check if it helps:

Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• Press “Windows key + X”.
• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.

Follow the On Screen instructions.

Method 2:
Update latest Bluetooth mouse drivers.

Follow these steps:

• Press “Windows Key + X” from the keyboard.
• Type “device Manager” without quotes in the search box and hit enter.
• Right click on the Bluetooth mouse drivers and select
  “Update”.

If updating doesn't work, uninstall the driver and reinstall it from the manufacturer website and check. Restart the computer once it is uninstalled.

Also I suggest you to follow the below suggestion provided by Arnab Chatterjee replied on November 21, 2015 from the below link and check if it helps.

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Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.