Windows 10: my touch screen is suddenly not working, and i cant see the option in device manager as well

hi. I had touchscreen when I got this laptop, and it was working very fine. but for a while it has stopped and i had thought I had manually turned it off on device manager. when I thought of re-enabling it, I notice that the option for 'hid touch screen' is simply not present, which I clearly remember being there a few months back.

:)

 

HID-Compliant touch screen is no longer in my device manager

Hi Tisha21

I was lucky to solve the HID touch screen problem on my labtop in this way:

Computer Management / Device Manager / System Devices

Under System Devices, I started clicking update drivers for each and every system device on the list.
Most were already updated, but a bit down the list there was a device that was not updated.
Unfortunately, I do not remember which one should be updated, but suddenly the
HID-Compliant Touch Screen component was no longer a hidden device an the touch screen worked Again

/Thomas

 

Touch screen not working

Were you able to see if your driver is up to date?

We suggest to update the touch screen driver and check for resolution.

Follow the steps provided:

• Press Windows key and X on your desktop and click on Device Manager.
• Expand Human Interface Devices.
• Locate the Touch screen driver.
• Right-click on the driver icon and click on Update Driver Software.
• Click on Search automatically for the updated driver software.
• Follow the onscreen instructions to update the touch screen driver.

 

My touch screen stopped working

Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with your touchscreen.

I would suggest you to try the solutions provided on the support article below.

https://support.microsoft.com/en-us/windows/wha...

You may also Enable and reinstall the touch screen driver in Device Manager

Your touch screen might not respond because it is not enabled or needs to be reinstalled. Use Device Manager to enable and reinstall the touch screen driver.

In Windows, search for and open Device Manager.

Expand the Human Interface Devices list.

Right-click the HID-compliant touch screen device, and then click Enable, if possible. If the Enable option is not available, continue to the next step.

Tap the screen to see if it responds. If it does not, continue with these steps.

Right-click the HID-compliant touch screen device, and then click Uninstall.

Restart the computer to reinstall the touch screen driver.

Tap the screen to see if it responds. If it does not, configure the touch display.

Another thing you can try is to Configure the touch display to identify your screen as a touch screen.

In Windows, search for and open Calibrate the screen for pen and touch input.

On the Display tab, click Setup.

Click Touch input.

Follow the on-screen directions to identify your screen as a touch screen.

Tap the screen to see if it responds. If it does not, continue to the next step.

If the steps above didn't work, proceed with Adjusting the power management settings for your touch screen

NOTE: Changing this setting might result in increasing power consumption during sleep mode.

In Windows, search for and open Device Manager.

Expand the Human Interface Devices list.

Right-click the HID-compliant touch screen device, and then click Properties.

On the Power Managment tab, remove the selection from the Allow the computer to turn off this device to save power check box, and then click OK.

Hope this helps.

Kind regards,

Louie