Windows 10: Thunderbolt port has stoped working or broke

Hi, i have lenovo legion laptop, and a long type c cable for a distant monitor, yesterday pc was keeping powered the monitor but i needed to clean the cable tip that end inserts to monitor, then, i finished cleaning, but when i pluged it to my phone , it did not get charged phone, i thought maybe problem was phone, therefore, i tried plug cable back to monitor to check if problem was it but monitor didnt get power. İ want to ask is there a possible solution rather than applying for technical service, bytheway how could this thing be that susceptible, even it wasnt laptops physical type c por

:)

 

thunderbolt 3 to displayport adapter

Hi John,



Thank you for writing to Microsoft Community Forums.



I understand that inconvenience you are facing when the things may not work as expected.

1. What is the make and model of the computer?
   
   
   

When the Thunderbolt 3 is used with certain eighth generation Intel processor-based Windows 10 systems, there is a possibility that the two USB 3.0 ports on the back of the dock (closest to the Ethernet port)
may not be recognized properly by the operating system.





However, I would suggest you to follow the steps mentioned below and let us know if that helps.

1. Disconnect the pluggable Thunderbolt 3 dock from the system and remove its power cable to turn off completely.
   
2. Uninstall the Intel ‘Thunderbolt Software’ present on your system via the Control Panel ->
   Programs and Features and restart the device once.
   
3. Download and install the latest version of the Intel Thunderbolt Software published by your system manufacturer. If you are unable to obtain this download from your system manufacturer, you can download a version directly from Intel
   here -> https://downloadcenter.intel.com/do...-Driver-for-Intel-NUC-Kit-NUC8i7HNK-NUC8i7HVK
   
4. Restart the system once again.
   
5. Reconnect the power cable to the pluggable Thunderbolt 3 dock, and then reconnect the Thunderbolt 3 cable from the dock to your system.
   
6. You should be prompted to authenticate/approve the dock. Follow the onscreen prompts for the completion of the process and check the status of the issue.
   

If the issue still persists I suggest you to get in touch with the
Thunderbolt support for the further assistance.





Hope it helps.



Muralidhar

Microsoft Community Moderator

 

Thunderbolt port- can it be used to charge the device?

Hello, I'm A&K, here to help.

The Thunderbolt port is designed to support charging, but it depends on the design of the computer. Some computers' Thunderbolt port can only be used to communicate with the device, but some computers' Thunderbolt port can be used for charging. In theory, you can charge through the Thunderbolt port, but you need to consult the device manufacturer about whether your computer supports charging through the Thunderbolt port.

The charging power of the Thunderbolt port is not fixed, you need to purchase a suitable cable according to the charging power of your computer.

 

thunderbolt 3 port not working windows 11

Hi Isaac. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for the problem:

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://h30434.www3.hp.com/t5/Notebook-Hardware...

https://www.reddit.com/r/WindowsHelp/comments/q...



https://kb.plugable.com/thunderbolt-3-docks/thu...

https://www.thewindowsclub.com/thunderbolt-dock... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.groovypost.com/howto/fix-usb-not-wo...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

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