Windows 10: i am unable to change the password of my laptop the password option isnt even visible hwo...

i am unable to change passowrd whenver i try to fix the pin it starts to use my work account which is not in my control

:)

 

Unable to log into laptop after changing password.

Hi Marty,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.

1. Were you using the “Old email (account) address” regardless of not using laptop?
   
2. Are both the email addresses linked?
   
3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
   
4. What is the exact error message you get when you try to log in to laptop?
   
5. Does your desktop has two user profiles?
   

In the meantime, we would suggest you to follow the steps mentioned below and check.



You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
try logging in to the laptop with the new password for the old email address.





We await your response.

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

unable to deactivate Windows log-on password

Hi HearaldPenkert,

I suggest trying with this steps:

• Swipe in from the right edge of the screen, and then tap Search.
  
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  
• Enter sign, and then tap or click Change sign-in options.
  
• Choose the sign-in option you'd like to use, and then follow the instructions.

If you're using a local account with a password, you can delete the password to sign in without one. Try this steps:

• Swipe in from the right edge of the screen, and then tap Search.
  
  (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  
• Enter sign, and then tap or click Sign-in options.
  
• Under Password, tap or click Change.
• Verify the current password for your local account.
• Leave the New password, Reenter password, and Password hint fields blank, tap or click Next, and then tap or click Finish.

I hope it will solve your issue.

Bye